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Night Auditor
3 months ago
Hotel Bella Grace is a boutique hotel located in historic Charleston, South Carolina, offering exciting job opportunities for hospitality professionals looking to be part of a unique and upscale team. Joining our team means becoming part of a hospitality brand known for its commitment to exceptional guest service and distinctive accommodations. The hotel boasts a prime location in the heart of Charleston's historic district, with easy access to popular attractions, shopping, and dining, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a charming and sophisticated environment, providing personalized service to discerning guests. Hotel Bella Grace values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly distinctive setting.
Overview
Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts.
Summary:
- Perform front desk duties such as guest check-ins and check-outs during the night shift
- Process guest payments and maintain accurate records
- Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
- Assist guests with inquiries, requests, and any issues that may arise during the night
- Ensure the safety and security of the hotel premises during overnight hours
- Provide exceptional customer service and create a welcoming and positive atmosphere for guests
- Collaborate with other departments to address guest needs and ensure a seamless guest experience
- Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively
Qualifications
- Prior cash handling experience necessary
- High school diploma or equivalent required
- 1-2 years of experience as a Night Auditor or in a similar role preferred
- Strong attention to detail and ability to multitask
- Excellent communication and problem-solving skills
- Read, write and speak English fluently
- Ability to work independently with minimal supervision
- Strong computer skills
- Ability to work flexible hours including overnights, weekends, and holidays
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Three Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.