Current jobs related to Patient Experience Representative - Boston - Children's Hospital Boston
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Patient Experience Representative II
1 week ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* The Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile...
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Senior Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions, internal candidates not eligible)*The Senior Patient Experience Representative will be responsible for: Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with...
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Patient Experience Representative II
2 weeks ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* The Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile...
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Patient Experience Representative
2 months ago
Boston, United States Children's Hospital Boston Full time76221BRJob Posting Title:Patient Experience Representative - Weekend EveningsDepartment:Cardiovascular ProgramAutoReqId:76221BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:AdministrationJob Posting Description: Boston Childrens Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives....
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Patient Experience Representative
1 week ago
Boston, United States Boston Children's Hospital Full timeBoston Children’s Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and ICU This Patient...
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Patient Experience Representative I
3 weeks ago
Boston, United States Children's Hospital Boston Full time74283BRJob Posting Title:Patient Experience Representative I - InpatientDepartment:Patient Services-NursingAutoReqId:74283BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:NursingJob Posting Description: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient...
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Patient Experience Representative
1 month ago
Boston, United States Boston Children's Hospital Full timeBoston Childrens Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and ICU This Patient Experience...
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Patient Experience Representative II
2 weeks ago
Boston, United States Boston Children's Hospital Full timeAt Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents...
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Patient Experience Representative
2 months ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description Boston Children's Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and...
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Temporary Patient Experience Representative
1 week ago
Boston, United States Children's Hospital Boston Full time76815BRJob Posting Title:Temporary Patient Experience Representative - RadiologyDepartment:RadiologyAutoReqId:76815BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:RadiologyJob Posting Description: The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and...
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Patient Experience Representative
1 week ago
Boston, United States Boston Children's Hospital Full timeSchedule: Should be able to pick up week day shifts and weekend day shiftsThis per diem Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full timeBoston Children’s Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and ICU This Patient...
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Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full timeSchedule: Should be able to pick up week day shifts and weekend day shiftsThis per diem Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Temporary Patient Experience Representative
1 week ago
Boston, United States Boston Children's Hospital Full timeThe Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images...
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Sr. Patient Experience Representative
3 months ago
Boston, United States Children's Hospital Boston Full time75874BRJob Posting Title:Sr. Patient Experience Representative (Waltham, On-site)Department:RadiologyAutoReqId:75874BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:RadiologyJob Posting Description:The Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience....
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Patient Experience Representative I- ORL
1 week ago
Boston, United States Boston Children's Hospital Full timeThe Department of Otolaryngology provides outpatient and surgical care for infants, children, adolescents, and young adults with a wide variety of congenital and acquired conditions of the head and neck. We specialize in treating conditions ranging from airway obstruction and thyroglossal duct cysts to chronic ear and sinus infections. Learn more about the...
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Boston, United States Children's Hospital Boston Full time76672BRJob Posting Title:Patient Experience Representative- overnight weekends: NICUDepartment:Patient Services-NursingAutoReqId:76672BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:Hospital OperationsJob Posting Description: Schedule: 8 hours/week, overnight (11pm-7:30am), every other Sat & Sun + every other Holiday This Patient Experience...
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Boston, United States Children's Hospital Boston Full time76820BRJob Posting Title:Per diem Patient Experience Representative- PsychiatryDepartment:Psychiatry and Behavioral Sciences AutoReqId:76820BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:AdministrationJob Posting Description: Schedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or ½ time of either. This...
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Patient Experience Representative I- Cardiology
2 weeks ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)*Schedule: Monday - Friday , rotating schedule 6:30am to 8pm.The Patient Experience Representative will be responsible for: Patient Encounter Management:Providing positive and effective customer service that supports unit...
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Temporary Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full timeThe Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images...
Patient Experience Representative
2 months ago
73222BRJob Posting Title:Patient Experience Representative (rotating overnight)Department:Medicine-Emergency MedicineAutoReqId:73222BRStatus:Part-TimeStandard Hours per Week:36 Job Posting Category:Administration, Hospital Operations, Nursing SupportJob Posting Description: Rotating overnight shift 11pm-7:30am Please note there is a 6 week/40 hours a week training commitment including day/evening training is required before you go into your overnight shift Emergency Department - 36 hours a week. Providing positive and effective customer service that supports departmental and hospital operations. Scheduling patient encounters and procedures to coordinate within and across providers, departments, and institutions. Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or services. Responding to requests for routine information or assisting within scope of knowledge and authority. Initiating calls for emergency services as required. Collaborating and communicating with referring providers and practices to facilitate management of complex patient issues. Greeting and directing patients, families and visitors. Monitoring daily schedule and patient flow to optimize resource utilization and patient experience. Communicating with clinicians and/or supervisors and routing patients/visitors to maintain efficient patient/visitor flow. Serving as a liaison with Engineering, ESD, Biomedical Engineering, and Materials Management to resolve equipment, supply, cleaning and safety issues; Following through on identified problems. Collecting and organizing medical records, information, materials and supplies required for admissions or encounters. Preparing requisitions and other standard forms as requested by clinician or supervisor. Verifying, recording and processing patient demographics, insurance/payment and referral information for patient encounters. Collecting all necessary clinical documentation and information. Collecting, compiling and forwarding related documentation for reimbursement. To qualify, you must have: Superb customer service, keen attention to detail, strong computing skills with ability to learn new software quickly and ability to work in multiple systems simultaneously. A minimum of five shifts in a six-week period are required and must include some weekend shifts. Holiday shifts are required. Training requires approximately 6-8 weeks equivalent of full time shifts. Ability to work independently and as part of a team. A high school level of educational development and preferred experience such as customer service, administrative, or experience in a health care setting. Bachelor's Degree preferred. The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations. Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. Unit coordinator. Medical secretary. Emergency Medicine. Emergency Department. Administrative Office/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility :Onsite Only
