Mystery Shopper

Mystery Shopper: PRIMARY DUTIES/RESPONSIBILITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Collect data using a cell phone to record data after the mystery shop has been performed. * Comfortable driving long and short distances. QUALIFICATIONS Minimum: High school diploma, GED, or relevant work experience Prior experience using digital technology, ie cell phone. Preferred: Enthusiastic and personable, with the ability to adapt and thrive in constant change Bi-lingual in English and another language a plus but not required OTHER REQUIREMENTS (SKILLS, ABILITIES, CHARACTERISTICS): * Current Driver's License * Clean Driving Record Exceptional listening skills and attention to detail Able to think, reason and react quickly in order to formulate solutions and provide personalized Able to consistently deal with stressful situations, and remain calm under pressure Courtesy, tact, and diplomacy are essential elements of the job. Must be capable of dealing calmly and professionally with different personalities or individuals from diverse cultures Superior verbal and writing communication skills. * Must have the ability to converse intelligently, clearly and understandably when performing the mystery shop. This requires a pleasant and professional tone and demeanor, good speaking articulation, rate of speed, and ability to be clear and concise. Able to work independently, with minimum supervision, in a fast-paced environment Able to quickly gain knowledge and understanding of survey instruments. Strong organizational skills that enable multiple tasks to be balanced Independent decision-making ability within defined guidelines Adapts quickly to change and remains flexible Able to maintain positive team spirit and communication.