Registered Nurse Triage

2 months ago

Arlington Heights, United States Northshore Full time
Job Description:

Reporting to the Director of Quality, is responsible for professional communications regarding patient care, and triage (sorting and prioritizing patients) of clinical pool messages such as patient calls, result notes, patient call back, my chart advice request. Participates in Rx request, Mychart Rx request as needed and supervises Medical Assistants in dealing with prescription refill requests and prior authorizations for medications per protocol.

II. REPRESENTATIVE FUNCTIONS:

Reviews patient inbasket messages and talks directly to patients on the telephone or via Mychart and directs patients to appropriate level of care (emergency department , urgent care centers, physician office) per protocol or provides appropriate home medical advice

Conducts patient telephone assessment utilizing nursing skills to determine problems, intervening according to the patients need and gives instructions to patient/caregiver. Evaluates patient's and caregiver's understanding of instructions using teach-back methodology and conveys related information and issues to appropriate clinical staff by telephone or by utilizing the EMR.

Uses available clinically appropriate resources (triage book, up to date,etc) to make sound clinical decisions

Determines urgency of seeing the patient based on brief assessment and on familiarity with a patient's condition and history by reviewing the EMR.

Sends patients with high-risk chief complaints such as chest pain, abdominal pain, or severe headaches, signs and symptoms of stroke to emergency department immediately, assists with arranging ambulance as needed.

Provides appropriate home medical advice to patients who do not need to go directly to the ER.

Arranges appointments for patients who do not need to go to emergency department but need to see a physician. Consults with physician as needed. Performs excellent customer service and listens to caller's concerns, promptly intervenes to solve problem to customer's satisfaction, and communicates pertinent information to clinical staff and supervisors. Participates in care coordination activities, quality studies, patient-centered medical home activites and quality initiatives as assigned.

Adheres to all Northwest Community Hospital standards, policies, and procedures.

III. SPECIAL SKILLS AND ABILITIES REQUIRED:

Critical thinking skills necessary to assess, evaluate, draw accurate conclusions, and make decisions based on factual evidence.

Excellent verbal and written communication skills with the ability to clearly communicate instructions

Knowledge of telephone-based clinical assessment techniques.

Skill in making triage decisions and responding quickly and calmly in emergency situations such as calling 911 and arranging for ambulance.

Skill in using electronic medical records to check patient history.

Knowledge of appropriate at home health information for patients to follow per protocol until physician appointment

The interpersonal skills necessary to interact with patients, their family members, physicians, referral sources and co-workers effectively.

The organizational skills necessary to effectively manage time and handle multiple priorities.

The ability to use computers to enter data and retrieve information.

IV. KNOWLEDGE, PRACTICAL EXPERIENCE AND LICENSURE/REGISTRATION REQUIRED:

Diploma in Nursing required, Bachelor's Degree preferred in Nursing or a healthcare related field with extensive knowledge of medical terminology and disease processes.

Professional licensure in the State of Illinois.

Minimum of three years of experience as an RN required.

Minimum one year of telephone triage experience preferred, preferably in medical practice setting.

V. PHYSICAL REQUIREMENTS:

Light physical effort. Requires long periods of sitting.

Flow of work requires concentrated mental, visual, and auditory attention for sustained periods of time.

Requires auditory acuity adequate to converse with patients by telephone.

What you will need:Benefits:
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options, including Domestic Partner Coverage
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities


Overall Qualifications:

American Red Cross CPR - American Red Cross

  • Registered Nurse Triage

    1 week ago

    Arlington Heights, United States Northshore Full time

    Reporting to the Director of Quality, is responsible for professional communications regarding patient care, and triage (sorting and prioritizing patients) of clinical pool messages such as patient calls, result notes, patient call back, my chart advice request. Participates in Rx request, Mychart Rx request as needed and supervises Medical Assistants in...

  • Registered Nurse

    1 week ago

    Arlington Heights, Illinois, United States Triage Staffing Full time

    Travel Nursing Opportunity:Position: Registered Nurse specializing in Progressive Care UnitFacility: Triage StaffingWork Schedule: 12-hour night shifts (12:00 AM - 12:00 PM) 36 hours per weekContract Duration: 13 weeksDetails: This role involves providing high-quality nursing care to patients in a stepdown or progressive care unit setting. As a travel nurse,...

  • Oncology Travel Nurse

    2 weeks ago

    Arlington Heights, Illinois, United States Triage Full time

    Position Overview:Triage is in search of a skilled Oncology Registered Nurse for a rewarding Travel Nursing opportunity. This role involves providing high-quality patient care in a dynamic environment.Key Details:Shift: InquireDuration: 13 weeksCompensation: Competitive weekly payJob Responsibilities:The Oncology RN will be responsible for:Assessing and...

  • Traveling NICU Registered Nurse

    2 weeks ago

    Arlington, Virginia, United States Triage Full time

    Position Overview:Triage is in search of a skilled Neonatal Intensive Care Unit Registered Nurse for a rewarding travel nursing opportunity. This role involves providing specialized care to critically ill newborns in a dynamic healthcare environment.Key Details:Location: Various assignments availableShift: 12-hour night shiftsDuration: 13-week...

  • Critical Care Travel Nurse

    2 weeks ago

    Arlington Heights, Illinois, United States Triage Full time

    Position Overview:Triage is in search of a skilled Registered Nurse specializing in Intensive Care Unit for a rewarding Travel Nursing opportunity. This role is designed for professionals who thrive in high-pressure environments and are dedicated to providing exceptional patient care.Key Details:Specialization: Intensive Care UnitLocation: Various...

  • Traveling Registered Nurse

    6 days ago

    Arlington Heights, Illinois, United States Triage Staffing Full time

    Travel Nursing Opportunity:Position: Registered Nurse in a Progressive Care UnitJob Type: Travel Nursing AssignmentShift Information: 12-Hour Night Shifts (12:00 AM - 12:00 PM) 36 hours per weekContract Duration: 13 WeeksAbout the Role: As a Travel Nurse, you will be responsible for providing high-quality patient care in a dynamic environment. You will work...

  • Registered Nurse

    6 days ago

    Arlington Heights, Illinois, United States Triage Staffing Full time

    Travel Nursing Opportunity:Specialization: OncologyLocation: Wheeling, WVShift Details: 12-Hour Day Shifts (12:00 AM - 12:00 PM) 36 hours per weekContract Length: 13 WeeksPosition Overview: Join our dedicated team at Triage Staffing as a Travel Nurse specializing in Oncology. This role offers a unique opportunity to provide exceptional patient care while...

  • Oncology Travel RN

    2 weeks ago

    Arlington Heights, Illinois, United States Triage Full time

    Position Overview:Triage is in search of a skilled Oncology Registered Nurse for a rewarding Travel Nursing opportunity. This role involves providing high-quality patient care in a dynamic environment.Key Details:Shift: InquireDuration: 13 weeksCompensation: Competitive weekly payJob Responsibilities:The Oncology RN will be responsible for:Assessing and...

  • Registered Nurse

    6 days ago

    Arlington Heights, Illinois, United States Triage Staffing Full time

    Position Overview: Join our dedicated team as a Travel Nurse specializing in Oncology. This role offers a unique opportunity to work in various healthcare settings while providing essential care to patients.Location: This position is based in a vibrant community known for its supportive healthcare environment.Work Schedule: - 12-Hour Day Shifts - 36 hours...

  • Registered Nurse

    2 weeks ago

    Arlington Heights, Illinois, United States Triage Staffing Full time

    Travel Nursing Opportunity: Progressive Care UnitPosition Overview: We are seeking a skilled Travel Nurse for a role in the Progressive Care Unit. This position offers a chance to work in a dynamic environment, providing essential care to patients in need.Key Details: - **Location:** Not specified - **Shift:** 12-hour night shifts - **Weekly Hours:** 36...

  • PCU Travel Nurse Position

    2 weeks ago

    Arlington Heights, Illinois, United States Triage Staffing Full time

    Travel Nursing Opportunity:Position: Registered Nurse specializing in Progressive Care UnitFacility Type: Healthcare facility focused on providing high-quality patient careWork Schedule: 12-hour night shifts, providing flexibility and work-life balanceWeekly Hours: 36 hours per weekContract Duration: 13-week assignmentFor more information about this position...

  • Traveling Registered Nurse

    6 days ago

    Arlington Heights, Illinois, United States Triage Staffing Full time

    Position Overview:Join our dedicated team as a Travel Nurse specializing in Oncology. This role offers the opportunity to provide exceptional patient care while exploring new locations.Key Details:Specialty: OncologyContract Length: 13 WeeksWeekly Hours: 36 hoursShift Type: 12-Hour Day ShiftsResponsibilities:As a Travel Nurse, you will be responsible...

  • Travel Nurse

    3 months ago

    Garfield Heights, United States Triage Full time

    Triage is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Garfield Heights, OH. Shift: Inquire Start Date: 06/28/2024 Duration: 13 weeks Pay: $2232.16 / Week Travel Telemetry RN | Garfield Heights, OH Travel Nursing: Telemetry Garfield HeightsLocation:         Garfield HeightsStart...

  • Travel Nurse

    1 month ago

    Mayfield Heights, United States Triage Full time

    Triage is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Mayfield Heights, OH. Shift: Inquire Start Date: 09/06/2024 Duration: 13 weeks Pay: $2999.22 / Week Travel Telemetry RN | Mayfield Heights, OH Travel Nursing: Telemetry Mayfield HeightsLocation:         Mayfield HeightsStart...

  • Travel Nurse

    3 months ago

    Middleburg Heights, United States Triage Full time

    Triage is seeking an experienced General Practice Registered Nurse for an exciting Travel Nursing job in Middleburg Heights, OH. Shift: Inquire Start Date: 06/21/2024 Duration: 13 weeks Pay: $2012.35 / Week Travel RN (uncategorized) | Middleburg Heights, OH Travel Nursing: Long Term Acute Care Middleburg HeightsLocation:         Middleburg...

  • Travel Nurse

    3 months ago

    Mayfield Heights, United States Triage Full time

    Triage is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Mayfield Heights, OH. Shift: Inquire Start Date: 06/21/2024 Duration: 13 weeks Pay: $2232.16 / Week Travel Telemetry RN | Mayfield Heights, OH Travel Nursing: Telemetry Mayfield HeightsLocation:         Mayfield HeightsStart...

  • Telemetry Registered Nurse Traveler

    6 days ago

    Garfield Heights, Ohio, United States Triage Staffing Full time

    Position Overview:Triage Staffing is actively seeking a dedicated travel nurse specializing in Telemetry for an exciting opportunity. This role is perfect for an experienced RN looking to enhance their career while exploring new locations.Key Responsibilities:- Provide high-quality patient care in a telemetry setting.- Collaborate with healthcare teams to...

  • Registered Nurse for Travel Assignments

    2 weeks ago

    Sterling Heights, Michigan, United States Triage Staffing Full time

    Travel Nursing Opportunity: Specialized Care in Hospice & Palliative ServicesPosition Overview: We are seeking a dedicated and compassionate Registered Nurse to join our team for travel assignments focused on hospice and palliative care.Key Responsibilities: - Provide high-quality nursing care to patients in various settings. - Collaborate with healthcare...

  • Registered Nurse for Travel Assignments

    7 days ago

    Arlington Heights, Illinois, United States TravelNurseSource Full time

    Position OverviewTravelNurseSource is collaborating with Triage Staffing to seek a skilled Medical/Surgical Registered Nurse. This role involves providing care in various healthcare settings, ensuring high standards of patient care and support.Compensation DetailsWeekly Pay: $2,050Role HighlightsTravel Nursing: Medical/SurgicalLocation: Various...

  • Registered Nurse

    2 weeks ago

    Mayfield Heights, Ohio, United States Triage Staffing Full time

    Triage Staffing is currently seeking a Registered Nurse specializing in Telemetry for a travel nursing opportunity. This position is designed for dedicated professionals looking to enhance their career while providing exceptional patient care.Position Overview & RequirementsSpecialty: TelemetryDiscipline: RNDuration: 13 weeksWeekly Hours: 36 hoursShift:...