Appointment Coordinator

Don “K” Whitefish is an exceptional place to be, and lucky for you, we're recruiting We are a locally owned, family-operated company that has been in operation since 1990. We proudly offer paid training, upward mobility, employee discounts, and a full package of benefits. If this sounds like something you'd enjoy, we want to hear from you Come join our family of employees; take part in this promising career path and have the chance to serve our customers.

Job Summary

The Appointment Coordinator is the first point of contact for the Service Department and will provide support to the scheduling/administrative support to the department. They are responsible for handling the flow of customers via telephone and communication within the department.

This position is not ‘remote work’ capable and requires punctual, consistent, and regular attendance for all scheduled shifts. Missed work affects the day-to-day operations of the company. This in turn negatively impacts fellow employees through lowered morale and / or lost income opportunities.

Duties and Responsibilities:

Job duties for the Appointment Coordinator include but are not limited to:

• Act as a goodwill ambassador for the dealership by promoting professionalism and displaying excellent customer satisfaction skills.
• Maintain efficient communication within the department, as well as between departments.
• Promote harmony and team spirit within all departments.
• Answer, screen, and schedule any incoming service phone calls while providing basic information.
• Ensure appointments are scheduled appropriately, utilizing specific scheduling software.
• Assist with other duties as assigned.

Qualifications:

Dealership software experience preferred.  Good communication skills, multi-tasking skills and computer skills required.  High school diploma or the equivalent is required.

Working Conditions/Physical Requirements:

This is an office environment requiring sitting for long periods of time.  Candidate must be able to move about the complex in all weather conditions.  Extended working hours may be required, which may include working at nighttime or weekends.

Don “K” is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace.  Candidates must be able to pass a drug screening that tests for all substances excluding THC or prescribed medication and background check.

Wages: $16.00 - $18.00 hourly