Systems Infrastructure Engineer

2 days ago

Springfield, United States INflow Federal Full time
At INflow Federal, we're not just navigating the frontier of digital transformation; we're reshaping it. Our dedication to merging the prowess of humans and machines to solve complex problems has set us apart in designing and engineering solutions for the Department of Defense (DoD) networks. Here, every challenge is an opportunity to advance, and every solution is a step towards a more secure and connected future. We look forward to welcoming you to the INflow team

ABOUT THIS POSITION:

As a Systems Engineer at INflow Federal, you'll be at the heart of our mission to empower DoD customers with cutting-edge technical solutions. Your expertise will not only pave the way for innovative data management and infrastructure but also drive our commitment to data modernization and cyber resilience. This role is a unique blend of technical mastery and strategic foresight, designed for those who dare to transform data into actionable insights and groundbreaking solutions.

Here, your work is more than a job-it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.

Specific Duties and Responsibilities:
    • Supports existing regional staff located onsite to ensure applications and services running on-premise are functioning as expected.
    • Serves as Tier 3 CONUS operations support to address technical issues or high impact incidents in conjunction with regional staff and leads.
    • Captures "Lessons Learned" from incidents in the form of after action items providing feedback to the development team for fixes or enhancements while also maintaining a living set of playbooks to assist in future remediation that Tier 1 & 2 team members can utilize.
    • Communicates across teams when an incident requires input and/or resolution from externals (ex. Application Owners, Networking, IDAM Providers)
Required Skills:
    • Proficiency in system administration and maintenance
    • Understanding of DevOps principles and tools (e.g., Docker, Kubernetes, Jenkins).
    • Experience with Containerization and Kubernetes.
    • Troubleshooting and problem-solving skills related to hardware, software and network issues.
    • Ability to perform root cause analysis for system failures and implement corrective actions.
    • Basic experience with scripting languages such as Python, Bash, or PowerShell.
    • Capacity to make decisions under pressure and manage competing priorities.
    • Strong communication skills to liaise with stakeholders and convey technical information effectively.
    • Strong analytical and critical thinking skills.
    • Ability to work independently as well as in a team environment.
    • Customer-focused mindset with a dedication to meeting service level agreements (SLAs) and customer expectations.
Desired Skills
    • Experience managing container platforms (e.g., Openshift, Rancher)
    • Strong experience with scripting languages such as Python, Bash, or PowerShell
    • Ability to troubleshoot Postgres Databases
    • Familiarity with graph databases (e.g., RedisGraph, Neo4j)
    • Familiarity with messaging systems (e.g., Pulsar, Kafka, NATS JetStream)
Clearance Requirements
    • Active DoD TS/SCI (with ability to obtain CI poly)


About Us

Founded in 2013, INflow Federal has distinguished itself through our exceptional services because of our deep-rooted commitment to our people. The 'INflow difference' lies in our profound appreciation of employee culture, fueling an obsession with the well-being and professional growth of our team. This employee-centric ethos has been pivotal to our enduring success, directly translating into significant benefits for our customers.

Our identity is greatly influenced by the contributions of US Military Veterans. INflow's Veteran Outreach Program, dedicated to recruiting transitioning military personnel, has been a resounding success. Veterans now represent over 50% of our workforce, bringing invaluable experience and insight that have been crucial in steering our customers' success.

As a dynamic small business at the forefront of innovation, INflow boasts extensive expertise in Network Modernization, Cybersecurity, and Data Modernization in support of Joint Force Mission Operations. Our reach extends to over 20 states, serving prestigious federal government clients including the United States Navy (USN), United States Marine Corps (USMC), and Joint Forces.

In our quest to simplify the customer experience, we embrace a collaborative approach, guided by our leadership's transparent communication and unwavering commitment to integrity. Our customers value partnering with INflow for our agility, passion, and integrity.

Fueling INflow's continuous evolution is our voracious appetite for researching and integrating AI/ML technologies. We are committed to empowering our employees and customers with these emerging tools, enhancing their ability to effectively integrate these technologies into their workflows. This not only improves their operational efficiency but also deepens their understanding of AI/ML's transformative potential.

As we progress, our focus remains steadfast on developing our people so they can lead our customers into the future of mission systems and operations, adeptly navigating the ever-evolving landscape of the Department of Defense with innovative solutions and strategic insights.

Citizenship Requirements

INflow Federal is a defense contractor. Due to legal requirements, candidates must be US Citizens to be considered for employment.

Other Notes

- Some travel may be required: Must have valid driver's license and transportation. This is subject to change at the direction of the customer.

Other:

- Candidate must have the ability to lift up to 50 lbs.

Must have willingness to perform duties not listed in the job description as required by INflow and our customer.

Equal Opportunity Employer

Diversity and Inclusion

INflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.

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