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DSS Specialist IV(Albemarle)

4 months ago

Palmyra, United States Virginia Jobs Full time
Hiring Range: $51,953.60 to $57,422.40

Full Time or Part Time: Full Time

Additional Detail

Essential Functions:
  • Performs all typical tasks of an Office Associate III as described in the Office Associate III job description;
  • Responsible for completion of complex administrative and technical assignments. A significant part of the job (>50%) is for tasks/processes completed entirely by the incumbent;
  • Plays a significant role in office management and oversight for the unit/department and may assume sole responsibility for a major area of unit or division functioning;
  • Responsible for project and/or process management that includes highly confidential and time-sensitive information, including financial and case-related information;
  • Responsible for maintaining fiscal responsibilities of the unit/department;
  • Prepares correspondence for the department and/or unit, responds to vendors, suppliers, and service providers, and provides the first line of problem-solving when issues arise;
  • Answers phone calls, gathers information to provide a response, and resolves issues accordingly;
  • Composes letters and memoranda independently;
  • Creates bulk mailings using databases and mail merge features;
  • Prepares agendas and other documentation for meetings, including meeting minutes.
  • Prepares complex reports specific to unit/department;
  • Collects, verifies, and enters complex unit/department-related information into database. Maintains database and keeps information current;
  • Establishes and maintains files, frequently of a confidential and/or sensitive nature.
Competency: Knowledge/ Skills/Abilities:
  • Extensive knowledge of office terminology, procedures, and equipment, and of business arithmetic;
  • Considerable knowledge of departmental functions, organization, and policies;
  • Extensive knowledge of and intermediate to advanced proficiency in basic office software and departmental and state information systems and programs;
  • Ability to occasionally perform complex mathematical and statistical calculations;
  • Ability to maintain complex clerical records and prepare reports from records;
  • Comprehensive knowledge of business English and spelling;
  • Ability to establish and maintain effective working relationships with employees, government officials, and the general public;
  • Ability to meet top-level officials and others with tact and diplomacy. Position requires broad knowledge of numerous department-specific programs and activities;
  • Ability to effectively use office equipment, including computer, copier, postage meter, fax, printer, multiple-line phone, paper folder, laminator, projector, and scanner.
Required Education and Experience:
  • High school diploma supplemented with related secretarial or clerical work experience; OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities;
  • Workers in this position are required to drive and they must meet the eligibility requirements of the County's safe driver policy;
  • The candidate may be subject to criminal history and central registry background checks.
Preferred Qualifications/Certifications:
  • None.
Physical and Mental Requirements:
  • Workers must be willing to travel occasionally overnight and may be required to assist in managing emergency shelters for the public;
  • Regular contacts made with individuals from other internal units, outside organizations, and the general public for purposes of exchanging information that requires some judgment or interpretation;
  • Communication is usually cooperative in nature with infrequent conflicts resolved by higher authority;
  • Administrative clerical work typically performed sitting in an office with occasional walking, light lifting of office items up to 30 pounds; and other limited physical activities.
Remote Work:

This position is not eligible for remote work. All County staff must maintain residence within the Commonwealth of Virginia.

Albemarle County Core Values:

Albemarle County holds its employees to the highest standards in fulfilling the County's Vision and Mission. We believe in excellence in public service through

Community: We expect diversity, equity and inclusion to be integrated into how we live our mission.

Integrity: We value our customers and co-workers by always providing honest and fair treatment.

Innovation: We embrace creativity and positive change.

Stewardship: We honor our role as stewards of the public trust by managing our natural, human, andfinancial resources respectfully and responsibly.

Learning: We encourage and support lifelong learning and personal and professional growth.

**PLEASE INCLUDE COVER LETTER, RESUME AND THREE REFERENCES

Contact Information:

For questions related to this posting, please contact:

Brad Page, epage@albemarle.org