Central Ohio Primary Care is seeking a Precertification to join our Precertification Department located in Westerville, OH. The Precertification Assistant is responsible for processing orders for high tech radiology, cardiac testing and medication prior authorizations to be performed at Central Ohio Primary Care. This position works to obtain approvals for orders by submitting completed clinical information to insurance companies and their vendors. This position works closely with ordering providers to ensure quality and timely patient care. This role will be full-time, working first shift hours Monday- Friday.

Duties and Responsibilities

• Process routine orders in the date received in a timely manner. Identify urgent orders and process orders the same day received.
• Verify insurance eligibility, complete pre-certifications as needed.
• Compile all clinical data needed to support the criteria set forth by each payor's guidelines.
• Communicate with the ordering provider if additional clinical clarification or information is needed before submitting request.
• Follow up on pending cases, respond to assigned telephone encounters, accurately document all activity of the case.
• Collaborate with team to distribute workload and prioritize department needs.
• Attend department and other related meetings.

• High School Diploma or Equivalent.
• Minimum 2 years of precertification and electronic health record experience preferred
• Ability to work in a fast-paced environment while following policies and procedures accordingly.
• Excellent organization, written and communication skills.
• Punctual, dependable, positive and dedicated.
• Proficient computer skills.
• Strives daily to provide exemplary customer care to COPC's patients.