houseman runner

2 weeks ago

Williamsburg, Virginia, United States Daily Management Full time
The Houseperson's primary responsibility is to respond to Owner and Guest needs. This position reports to the Quality Assurance Supervisor and is an integral part of the Quality Assurance team.

Essential Duties and Responsibilities:
  • Assures that front desk is stocked with linens, towels, and guest amenities.
  • Pleasantly and efficiently responds to general guest requests: for example, extra towels, replacement of housewares, etc.
  • Will make deliveries to guest rooms and interact with guests during delivery of requested items.
  • Performs minor maintenance duties on occasion.
  • Will inspect units for quality and cleanliness.
  • Oversees performance of night-time janitorial services.
  • Acts as Resort carpet technician for emergency cleaning of carpets and upholstery.
  • Launders linens for in-house inventory as needed
  • Performs quarterly inspection of all bedding.
  • Assists in training of new associates.
  • Performs special assignments and projects as requested.
  • Adheres to all work rules, safety procedures, and policies established by the management company, including, but not limited to, those contained in the Employee Handbook.
  • Indirectly contributes to the Resort's profits by maintaining all units in high quality condition.
  • Interacts heavily with Front Desk, Maintenance, and Housekeeping departments.
Skills and Abilities:
  • Ability to represent Resort professionally, and interact positively with owners and guests.
  • Previous customer service experience a plus.
  • Previous experience in Housekeeping and/or Janitorial work a plus.
  • Completion of safety and occupational training (CPR, first aid, blood borne pathogens, etc.) a plus.
Other Qualifications:
  • Ability to regularly lift 10 - 25 pounds, ability to perform medium physical labor including standing, walking, bending, and stretching. Ability to endure temperature extremes.
  • Bilinqual (English, Spanish) highly desirable.
Specialized Equipment, Machines, or Vehicles Normally Used in the Course of the Duties of this position:
  • Golf cart, carpet cleaning/extraction equipment, general housekeeping equipment
REQUIRES SUCCESSFUL COMPLETION OF PRE-EMPLOYMENT BACKGROUND CHECK.

Must be available to work Evenings, Weekends, Holidays as scheduled.

Job Type: Full-time 32+ hours

EEO ADA M/F Vet Disabled

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