Case Manager RN, Per Diem

1 month ago

Hendersonville, United States Optum Full time

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere.

As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care. We're connecting care to create a seamless health journey for patients across care settings. Join us to startCaring. Connecting. Growing together.

As a Long-term Care Optum Registered Nurse you will function as part of the primary care team, and report to the Clinical Services Manager (CSM). This role works in close collaboration with all of the interdisciplinary team members and may support multiple providers. This role requires face to face interaction with members in nursing home facilities. The RN Case Manager is a flexible team member who works under the direction of the Advanced Practice Clinician (APC) and activities are delegated to the Senior Case Manager by the APC or the team Clinical Services Manager (CSM).


Schedule: This is a Per Diem/Casual position that will work a minimum of 24 hours per month during Monday - Friday, 8:00 a.m. - 5:00 p.m and on weekends (optional), Saturday and Sunday, 8:00am - 5:00pm.

Location: Onsite 100% of time at LTC / Nursing Facilities in Hendersonville, NC (Henderson County)


Primary Responsibilities:

  • Assist the provider/team with various care coordination activities in the nursing home
  • Assist the provider/team with benefit determination associated with Medicare part A, part B, and part D benefits
  • Collaborating with the primary APC and nursing facility to identify and respond to patient Change in Condition
  • May assist the provider by completing DSTs, re - assessing the patient, and other activities as delegated by the provider or the CSM
  • Assist the provider/team with therapy coordination for members including possible assessments or follow up on requests and communicate and collaborate with APC
  • May perform interval check in on patient progress with therapy department
  • May participate in facility-based therapy discussion meetings
  • Schedule and participate in family conferences, team meetings, and team case presentations
  • May assist in the coordination of training, tracking and compliance with quality measures
  • Participate in facility partnership or Customer Relationship Management (CRM) meetings under the direction of the APC / CSM
  • May assist in coordinating CRM meetings, and may participate in and contribute to the meetings
  • May assist the team in tracking LearnSource completion for the team members and CSM
  • Assist in creating and conduct in - services for selected audiences
  • Will document information and activities in the EMR
  • May assist Providers in assuring complete and accurate documentation and coding, medication reconciliation, nursing rounds, assessment, and patient documentation.
  • Assist the team/providers in prioritizing advance Care Planning and initiating discussions
  • Collaborates with all key stakeholders, providers, nursing homes, PCPs, families, interdisciplinary care teams and any other identified stakeholders
  • Review the chart and enter HEDIS / Quality information into the EMR, communicate gaps to the Provider
  • May write verbal orders from Provider in the chart in compliance with the state RN practice laws, and in compliance with individual nursing facility practices

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Current, unrestricted RN license in the state of North Carolina
  • Valid Driver's License with access to reliable transportation
  • 1+ years of experience with using an Electronic Medical Record
  • Ability to be in Hendersonville, NC (Henderson County) going into facilities 100% of the time


Preferred Qualifications:

  • 1+ years of experience in post - acute care, such as long-term care or critical care
  • 1+ years of experience working with the geriatric population
  • Proven ability to work with diverse care teams in a variety of settings
  • Proven effective communication skills and time management

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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