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Credit & Collections Representative
1 month ago
Location: Redwood City, CA 94065
Shift Time: Morning Shift.
Duration: 12 months (Possible Extension)
Pay - $32 per hour on W2.
This position is responsible for ensuring customer collections are received according to agreed payment terms. This self-motivated position performs Business to Business collections while working with management and Sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives.
key responsibilities
- Improve Day Sales Outstanding (âœDSOâ) to current company monthly/yearly goal.
- Ensure all past due accounts have been contacted while enforcing agreed payment terms.
- Work with customers to schedule payment arrangements on upcoming and past due invoices.
- Convert accounts to ACH/Checks from credit card payments as well as promote electronic invoicing Update account information to ensure contact and other required information is current.
- Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately.
- Communicate with field personnel to discuss any problem accounts/situations to meet a common goal.
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