IT Support Technician
4 months ago
Job Type
Full-time
Description
THIS IS AN ENTRY LEVEL POSITION
Michigan Institute of Urology is a 20-location private Urology practice with over 500 employees. We are seeking a detail-oriented, thorough, and organized help desk employee to join our growing team. In this position, you will be responsible for providing technical assistance and support to MIU physicians and employees with computer systems, hardware, and software issues. You will also a part of the team responsible to assist patients access their patient portal account.
IT Support Technician Duties and Responsibilities
• Serve as the first point of contact for employees seeking technical assistance
• Monitor and respond quickly and effectively to requests received through the IT helpdesk by phone, email and chat.
• Provide technical assistance and support for incoming concerns and issues related to systems, software and hardware
• Installing, configuring, and maintaining software and hardware components of computers
• Installing, configuring, and maintaining printers, scanners and other peripherals as needed.
• Maintaining, organizing and distributing IT inventory
• Manage new/existing user accounts in active directory and various business systems
• Assist patients access their patient portal account
• Create step-by-step training material with screenshots for clients
• Report significant and recurring issues to the tier-2 support team and software vendors
• Create tickets and follow up with outside vendors including ISP and software vendors.
• Collect feedback to determine patterns and issues such that they can be resolved, or FAQs can be provided to customer to ease in troubleshooting
• Other duties to be assigned as required
Requirements
Requirements and Qualifications
• High School Diploma higher education
• Proven experience as a Help Desk Technician or other customer service role
• Ability to remotely diagnose and resolve basic computer/technical issues
• Excellent communication and "customer service" skills
• Keen attention to detail, memory of patterns, and interest in problem-solving
• Good understanding of computer systems, mobile devices, and other tech products
• Familiarity with Microsoft 365 products preferred
• Must be able to travel to various MIU locations
• Must be able to routinely lift boxes and IT equipment as necessary
-
IT Support Technician
1 week ago
Saint Clair Shores, United States Solaris Health Holdings LLC Full timeDescription:THIS IS AN ENTRY LEVEL POSITION!Michigan Institute of Urology is a 20-location private Urology practice with over 500 employees. We are seeking a detail-oriented, thorough, and organized help desk employee to join our growing team. In this position, you will be responsible for providing technical assistance and support to MIU physicians and...
-
Desktop Support Technician
4 weeks ago
St Paul, United States IT Associates Full timeL1 Support Technician / Desktop Support On-site 5 days in Woodbury, MN - 551256 + months contract2 OpeningsRate - up to $30/hr on w2 This role is with a renowned US based IT services companyIn addition to laptop provisioning, imaging, there is physical labor work - boxing up equipment, bubble wrapping monitors, and shipping it out.IMMEDIATE interviews...
-
Desktop Support Technician
4 weeks ago
St Paul, United States IT Associates Full timeL1 Support Technician / Desktop Support On-site 5 days in Woodbury, MN - 551256 months contract with possibility of hire Rate - up to $30/hr on w2This role is with a renowned US based IT services companyIn addition to laptop provisioning, imaging, Break/fixing there is physical labor work - boxing up equipment, bubble wrapping monitors, and shipping it...
-
Lead Registered Behavior Technician
13 hours ago
St. Clair Shores, United States Acorn Health Full timeAcorn Health is an Applied Behavioral Analysis (ABA) treatment provider dedicated to providing the best quality care for our clients. We aim to continually establish best-in-class standards in integrity and quality for not only ourselves, but also in the field of ABA. We work courageously and with accountability to focus on the individuality of each child,...
-
IT Support Specialist
1 month ago
Saint Clair Shores, Michigan, United States Michigan Institute of Urology Full timeJob SummaryWe are seeking a detail-oriented and organized IT Support Technician to join our growing team at Michigan Institute of Urology. As a key member of our IT department, you will provide technical assistance and support to our physicians and employees with computer systems, hardware, and software issues.Key ResponsibilitiesProvide technical assistance...
-
IT Support Specialist
3 weeks ago
Saint Clair Shores, Michigan, United States Michigan Institute of Urology Full timeJob SummaryMichigan Institute of Urology is seeking a detail-oriented and organized IT Support Technician to join our team. In this role, you will provide technical assistance and support to MIU physicians and employees with computer systems, hardware, and software issues.Key ResponsibilitiesServe as the first point of contact for employees seeking technical...
-
Pharmacy Technician
4 weeks ago
Saint Clair Shores, Michigan, United States Walgreens Full timeJob Description:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and customer service. Our pharmacy technicians are the face of our company, interacting with customers and developing strong relationships with our patients.We are committed to investing in our employees and providing them with the tools...
-
Pharmacy Technician
3 weeks ago
Saint Clair Shores, Michigan, United States Walgreens Full timeJob Description:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and support to our customers. Our pharmacy technicians are the face of our business, interacting with customers and developing strong relationships to ensure a positive experience.We are committed to investing in our pharmacy technicians,...
-
Pharmacy Technician
2 weeks ago
Saint Clair Shores, Michigan, United States Walgreens Full timeJob Description:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and customer service. Our pharmacy technicians are the face of our company, interacting with customers and developing strong relationships with our patients.We are committed to investing in our pharmacy technicians, providing them with the...
-
Healthcare Support Specialist
3 weeks ago
Saint Clair Shores, Michigan, United States Ascension Full timeUnlock Your Potential in Senior CareAt Ascension Living, we're dedicated to providing exceptional services and support to our seniors. As a Patient Care Technician, you'll play a vital role in ensuring our residents receive the highest quality care.Key Responsibilities:Administer prescribed medications to patients under the supervision of a Registered Nurse...
-
Pharmacy Technician
1 month ago
Saint Clair Shores, Michigan, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a critical role in providing exceptional customer service and supporting our pharmacists in the delivery of high-quality patient care.Key ResponsibilitiesAssist pharmacists in the preparation and dispensing...
-
Automotive Service Technician
4 weeks ago
Saint Clair Shores, Michigan, United States Jackson Assest Management Full timeJob SummaryWe are seeking a skilled Automotive Technician to join our team at Jackson Asset Management. As a key member of our service department, you will be responsible for performing high-quality repairs and maintenance on vehicles, ensuring customer satisfaction and loyalty.Key ResponsibilitiesPerform repairs and maintenance on vehicles in accordance...
-
Pharmacy Technician
1 month ago
St Rose, United States HealthCare Support Full timePharmacy Technician HealthCare Support is actively seeking a Pharmacy Technicianto fill an opening in St. Rose, Louisiana.Daily Responsibilities for Pharmacy Technician: Fills prescription items, as permitted by the State Board of Pharmacy, packaging medications for dispensing and for delivery, meeting the accuracy and productivity standards of the pharmacy...
-
Automotive Store Manager
2 months ago
St Clair Shores, United States Pro Motive Full time10+ years experience running a $2.0M+ per year revenue Automotive Shop REQUIREDMonday through Friday Schedule!$70k to $120k annual salary + opportunity for bonus based on shop success!A company culture designed to support your career growth!Automotive shop in Saint Clair Shores, MI searching for high quality Automotive Shop Manager. Along with providing...
-
Pharmacy Technician
3 weeks ago
Saint Clair Shores, Michigan, United States Walgreens Full timeJob Summary:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and service. You will assist pharmacists in the practice of pharmacy, including filling prescriptions, processing patient information, and maintaining accurate records. Your strong communication skills and ability to work in a fast-paced...
-
Behavior Technician
1 week ago
Saint Clair Shores, United States Acorn Health Full timeAcorn Health is an Applied Behavioral Analysis (ABA) treatment provider dedicated to providing the best quality care for our clients. We aim to continually establish best-in-class standards in integrity and quality for not only ourselves, but also in the field of ABA. We work courageously and with accountability to focus on the individuality of each child,...
-
Behavior Technician
2 weeks ago
Saint Clair Shores, United States Acorn Health Full timeAcorn Health is an Applied Behavioral Analysis (ABA) treatment provider dedicated to providing the best quality care for our clients. We aim to continually establish best-in-class standards in integrity and quality for not only ourselves, but also in the field of ABA. We work courageously and with accountability to focus on the individuality of each child,...
-
Med Tech
4 weeks ago
St Clair Shores, United States American House Senior Living Full timeMedication Technician Position Summary Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner. Qualifications and Required Experience for Medication Technician: Excellent communication skills and a...
-
Caregiver/Patient Care Technician
4 weeks ago
Saint Clair Shores, Michigan, United States Ascension Full timeAbout Our CommunityShelby Crossing Condo Association, part of Ascension Living, offers a unique blend of personalized care, exceptional services, and city comforts. Our community provides a supportive environment for seniors to thrive, with access to cultural opportunities and amenities.We are committed to delivering high-quality services, amenities, and...
-
Caregiver/Patient Care Technician
3 weeks ago
Saint Clair Shores, Michigan, United States Ascension Full timeAt Ascension Living, we strive to provide a supportive and inclusive environment for our residents. As a Caregiver/Patient Care Technician, you will play a vital role in ensuring the well-being and comfort of our seniors. Our community offers a unique blend of personalized care, exceptional services, and city comforts, making it an ideal place to live and...