Epic Analyst III

1 week ago

Downers Grove, United States Duly Health and Care Full time
Overview

EPIC Analyst III, Prelude and Eligibility - Remote - Information Technology

Position Highlights:
  • Full-Time, 40 hours
  • Hours: Monday-Friday; 8 a.m. to 5:00 p.m.
  • Location: Remote.
  • Travel: Willing to travel in office 2-3 times per year.
Benefits:
  • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
  • Employer provided life and disability insurance.
  • $5,250 Tuition Reimbursement per year.
  • Immediate 401(k) match.
  • 40 hours paid volunteer time off.
  • A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
  • 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
The EPIC Analyst is responsible for configuring, documenting, testing, modifying, and maintaining Epic and supporting applications. The Epic Analyst works at a detailed technical level to resolve user problems and formulates new ideas to enhance the Epic system. An Epic Systems Analyst mentors and leads other analysts and operational counterparts to maintain continuity in process and in support of our integrated Epic electronic medical record. This role will involve some project management skills including the documentation of project requirements, scope outlines, and the ability to project length of time for project completion. Should be well versed with ordering, med, pref list, navigators, rules, e-prescribing, In Basket, notes and documentation, result routing, decision support, upgrade, SU, Nova notes, specialty build and overall complex workflows.

Responsibilities

What you will do:

Under direct supervision of Information Technology leadership, the EPIC Analyst will be responsible for:
  • Daily operational support and quarterly system updates (40%)
    • I&T ownership of 3 or more Epic modules or related applications / systems, or equivalent level of expertise
    • Utilize project management skills for leading the planning, testing scripts updates, reviewing of release notes, testing workflow and build changes for quarterly updates and system upgrades.
    • Mentor and coach other Epic Analysts in problem analysis and resolution efforts
    • Provides on-call support
  • Projects which includes supporting system enhancements/new features, enhanced workflow design, and optimization (40%)
    • Investigate complex system errors and/or failures and coordinate the resolution of these issues
  • Communicate with I&T and management staff in the evaluation and selection of prospective I&T systems that support or are bolt-on to the Epic Enterprise System (20%)
    • Lead efforts and initiatives to establish new connections to Epic for vendors, downstream systems, or new applications
    • Organize and prepare data from Epic and other systems to create reports geared towards executives
    • Proactive in identifying future business needs/requirements
    • Coordinate and contribute effectively to the implementation of large scale I&T projects
Qualifications

License/Certification:
  • Prelude
  • Eligibility
Education:

Bachelor's Degree from 4 year college or university; or 4 years related experience and/or training; or equivalent combination of education and experience.

Experience:
  • 5 years of work experience in an IT application development role.
  • At least 5 years, with 6 or more preferred related technical experience to include implementation, support or hands on end user experience with EPIC Access Applications.
  • Previous experience demonstrating process improvements
  • Healthcare experience required
Skills:
  • Knowledge of Prelude and Eligibility applications and interfaces typically used in healthcare environments
  • Knowledge of Eligibility X12 Messages, Benefit Filing, Plan Mapping, Registration Navigators
    • Familiarity with Epic Front-End workflows
    • Experience with documentation, workflow design, and product configuration in a healthcare organization
    • Actively participate and able to lead in all project phases including design, build, validation, implementation, and optimization
    • Ability to apply judgment and make informed decisions
    • Ability to analyze, organize, and prioritize work while working under pressure and meeting multiple deadlines
    • Strong communication skills and the ability to interact with all levels of the organization

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