Loan Processing Assistant

Job Title:

Loan Processing Assistant

Location:

TX - Dallas/Irving

What you'll do:

The primary function of the Loan Processing Assistant is to assist the Senior Loan Processor with obtaining third party documentation for the loan file.

• Ordering the Appraisal of the subject property (if not completed by the LOA)
  • Obtaining borrower credit card information.
  • Placing order
  • Following up with any order issues and keeping LP informed
• Ordering Tax Transcripts
  • Ensure accuracy of 4506T form for ordering.
  • Placing the order.
  • Retrieving results and insuring they are complete and uploaded for LP review
• Ordering Condo Documentation (when applicable)
  • Review of HOA contact.
  • Placing the order.
  • Follow up with HOA for additional items needed.
  • Uploading completed documents and ensuring they are complete for LP review.
• Ordering Verbal Verifications of Employment
  • Review of 1003 and employment docs to ensure proper employer contact.
  • Contacting employer.
  • Completing Verbal Verification form.
  • Uploading of form for LP review.
• Ordering Written Verifications of Employment
  • Review of 1003 and employment docs to ensure proper employer contact.
  • Contacting employer.
  • Completing Full Written Verification form.
  • Uploading of the completed form for LP review
• Ordering Updated Hazard and/or Flood Insurance policies
  • Review of current Hazard Dec Page.
  • Contacting Insurance Company.
  • Requesting updates to mortgagee clause and loan number
  • Uploading of updated Dec Page once received for LP review
• Ensure proper verification of credit card charges for any 3rdparty orders
• Tracking of payment details.
• Tracking of receipts for management.
• Review and ensure all documentation required is complete, accurate, verified, and complies with AmeriHome policy and investor requirements.
• Perform any additional duties/activities assigned by management.

What you'll need:

• High School Diploma or GED Equivalent required
• Excellent interpersonal, verbal, and written communication skills
• Strong customer service skills - ability to build rapport quickly
• Technology savvy must be able to operate a computer and have experience email platforms.
• High level of accuracy and attention to detail
• Excellent time management skills and ability to organize, prioritize and handle multiple tasks simultaneously
• Mortgage experience a plus - not required
• Working knowledge of Encompass

Compensation: Hourly range for new hires is generally $22.00 for Irvine, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.

Benefits you'll love:

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career

About the company:

AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

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