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Transplant Assistant 1
4 months ago
TGH is the area's only level I trauma center and one of just two ABA-verified adult & pediatric burn centers in Florida. With five medical helicopters*, we transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to one of the busiest solid organ transplant centers in the country. TGH is a nationally designated comprehensive stroke center, and has a 32-bed Neuroscience Intensive Care Unit. Other outstanding centers include cardiovascular, orthopedics, high-risk and normal obstetrics, urology, ENT, endocrinology, and the Children's Medical Center, which features a nine-bed pediatric intensive care unit and pediatric kidney transplant services. As the region's leading safety net hospital, Tampa General is committed to providing area residents with world-class and compassionate health care ranging from the simplest to the most complex medical services.
Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2020-2021, and recognized as one of America's Best Hospital's in five medical specialties: Cardiology & Heart Surgery, Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, and Orthopedics. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time - an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). *Air transport provided by Metro Aviation, Inc.
Department Profile
Tampa General Hospital is home to one of the busiest transplant programs in both the state of Florida and the nation. The transplant unit has 48 private rooms dedicated to organ transplant and post intensive care ventricular assist device (VAD) patients. The nursing team works closely with the Tampa General Medical Group (TGMG) delivering exceptional care using a multidisciplinary approach. This is a unit of elite class, highly trained, and qualified nurses where miracles happen every day.
Job Summary
The Transplant Assistant (TA) is responsible for coordinating transplant and non-transplant referrals, appointments, evaluations, and other testing in collaboration with the transplant coordinators and managers within the center. The TA also provides excellent customer service to patients when answering patient triage phone calls, supplying appointment information, or responding to patient questions or concerns. The TA will obtain medical records from referring physicians, outside laboratories, as well as inpatient stays, consults, and procedures performed at Tampa General Hospital. The TA will perform clerical duties in support of the clinical coordinator such as drafting correspondence, faxing and copying of materials. The TA works in the electronic medical record to transcribe laboratory results through specific software, to create telephone and triage notes, and to order testing per approved protocols. The TA is responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.
Qualifications
Required Skills
- High school diploma or GED required. Experience in registration or patient care in a hospital or physician office setting preferred.
- Must have familiarity of medical terminology.
- Proficiency in computer software (Word, email, and electronic medical records).
- Customer service experience are highly recommended.
