![Optum](https://media.trabajo.org/img/noimg.jpg)
Patient Service Specialist
3 weeks ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Reliant Urogynecology has an immediate opening for a friendly, patient focused and detailed oriented Patient Service Specialist to join our team. The Patient Service Specialist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
Working Hours: Monday through Friday a 38.75-hour work week between the hours of 7:00 am to 5:00pm. May be asked to float to other practices if needed for coverage. The scheduled will be determined by the practice manager upon hire.
Location: 900 Union Street, First Floor, Westborough, MA 01581
Primary Responsibilities:
- Obtain accurate and updated patient information, such as name, address, insurance information
- Perform insurance verification on the date of service
- Obtain patient signatures for required documents
- File and maintain medical records
- Confirms and schedule appointments
- Answering incoming and outgoing telephone calls promptly and courteously
- Perform referral documentation promptly
- Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
- Adhere to the standards identified via Sparq regarding Optum Employee Policies
- Work cohesively with fellow employees to achieve specific team goals
- Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
- Comfortable working in high pace environment
- Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
- Assure the continuity of care through scheduling and tracking systems
- Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
- Comply with administrative policies to ensure quality of care
- Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
- All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements
- Performs other duties as assigned
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at:
Required Qualifications:
- High School Diploma/GED (or higher)
- 1+ years of customer service or healthcare related experience
- Access to reliable transportation and the ability to travel 10% of the time if needed to cover other practices as needed
- 1+ years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
- Ability to learn new software (EPICEMR) and flexibility to attend to new trainings
- Knowledge of Epic EMR software
- Proficient in Microsoft Office (MS word, Excel, and Outlook)
- Ability to work independently and maintain good judgment and accountability
- Demonstrated ability to work well with health care providers
- Strong organizational and time management skills
- Ability to prioritize tasks to meet all deadlines
- Ability to work well under pressure in a fast-paced environment
- Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
-
Patient Service Specialist
4 weeks ago
Westminster, United States Select Medical Full timeWhen patients enter our center in Westminster, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and...
-
Patient Service Specialist
3 weeks ago
Westminster, United States Select Medical Full timeOverview When patients enter our center in Westminster, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email...
-
Patient Service Specialist
3 weeks ago
Westminster, United States NovaCare Rehabilitation Full timeOverview When patients enter our center in Westminster, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via...
-
Patient Service Specialist
1 month ago
Westminster, United States Select Medical Full timeOverview When patients enter our center in Westminster, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email...
-
Customer Service Specialist
4 hours ago
Westminster, United States Service Experts Full timeLocation: Denver, CO Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for...
-
Customer Service Specialist
4 weeks ago
Westminster, Colorado, United States Service Experts Full timeLocation: Denver, COWhy You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.Join us and become an EXPERTService Experts Company Perks and Benefits for...
-
Patient Service Representative
4 weeks ago
Westminster, United States RadNet Full timeOverview: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Retail Service Specialist>
1 month ago
Westminster, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 13587 Huron St [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...
-
Patient Service Representative_
2 weeks ago
Westminster, United States AdventHealth Full timePlease attach a copy of your resume, license/certifications to your application—thank you! **All the benefits and perks you need for you and your family:** + Benefits from Day One + Paid Days Off from Day One + Student Loan Repayment Program + Career Development + Whole Person Wellbeing Resources **Our promise to you:** Joining AdventHealth is about being...
-
Patient Service Representative
2 weeks ago
Westminster, United States AH Rocky Mountain Full timePlease attach a copy of your resume, license/certifications to your applicationthank you! All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something...
-
Medical Assistant
4 weeks ago
Westminster, United States Specialist Office Full timeJob DescriptionJob DescriptionMedical Assistant Westminster, MDMUST:Experienced Medical Assistant MUST be Certified/Registered or Certified by perm2+ years of experience - CardiologyEMR experienceEKGSBlood pressureFast Paced clinicDUTIES:The Medical Assistant will be responsible for but not limited to the following:Report to clinical coordinator or...
-
Medical Assistant
3 weeks ago
Westminster, United States Specialist Office Full timeJob DescriptionJob DescriptionMedical Assistant Westminster, MDMUST:Experienced Medical AssistantMUST be Certified/Registered or Certified by perm2+ years of experience - CardiologyEMR experienceEKGSBlood pressureFast Paced clinicDUTIES:The Medical Assistant will be responsible for but not limited to the following:Report to clinical coordinator or practice...
-
Patient Access Specialist
4 weeks ago
Westminster, United States US Health Services Full timeDescription Location: UCHealth UCHealth Westminster Fam Med, US:CO:Westminster Department: Ufm Westminster FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks) Shift: Days Pay: $19.10 - $24.83 / hour. Pay is dependent on applicant's relevant experience Summary: Performs receptionist, registration, and clerical duties associated with registering...
-
Patient Service Coord
4 weeks ago
Westminster, United States MedStar Health Full timeGeneral Summary of PositionServes as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments, registers patients, collects co-payments, Time-of-Service (TOS) payment...
-
Patient Access Specialist
1 month ago
Westminster, United States US Health Services Full timeDescription Location: UCHealth UCHealth Westminster Fam Med, US:CO:Westminster Department: Ufm Westminster FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks) Shift: Days Pay: $19.10 - $24.83 / hour. Pay is dependent on applicant's relevant experience Summary: Performs receptionist, registration, and clerical duties associated with registering...
-
Behavioral Health Specialist
4 weeks ago
Westminster, Maryland, United States Dynamic Service Solutions Full timeThis is not a remote position, but you must be available for deployment across the U.S. Dynamic Service Solutions is seeking a Behavioral Health Specialist that will address the psychological, emotional, cognitive, developmental, and social impact that disasters have on survivors and responders as they respond and recover. Leading, strengthening, and...
-
Automotive Service Advisor/Assistant Manager
1 month ago
Westminster, United States Wastler Auto Service, LLC Full time $52,000 - $125,000Company Overview:Join our dynamic team at Wastler Auto Service, LLC, a leading automotive and tire service provider committed to delivering exceptional customer experiences. With a reputation for quality and a passion for innovation, we are seeking a highly motivated and results-driven Automotive and Tire Service Sales Specialist to join our sales...
-
Data Specialist, Data Services
3 weeks ago
Westminster, United States Moore DM Group Full timeDescription Are you a data services professional who is interested in growing with an industry leader? Are you eager to make a lasting impact by supporting some of the nation's most cherished nonprofit organizations? If so, then check out this open Data Specialist position at Aegis Premier Technologies, a division of Moore - the nation's leader in creating...
-
Data Specialist, Data Services
1 month ago
Westminster, United States Moore DM Group Full timeDescription Are you a data services professional who is interested in growing with an industry leader? Are you eager to make a lasting impact by supporting some of the nation's most cherished nonprofit organizations? If so, then check out this open Data Specialist position at Aegis Premier Technologies, a division of Moore - the nation's leader in creating...
-
Westminster, United States CommonSpirit Health Mountain Region Full timeWelcome to CommonSpirit Health Mountain Region: CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happenboth inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high...