Senior Product Manager

3 weeks ago

Englewood, United States DISH Network L.L.C Full time

Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.

Department Summary

Beyond connecting customers to their favorite entertainment, our Video Services teams, powering DISH TV and Sling TV, deliver an award-winning TV experience to millions of customers. These dynamic teams are unwavering in their commitment to continuous innovation, ensuring the evolution of their products and the constant enhancement of the overall customer experience.

Job Duties and Responsibilities

Key Responsibilities:

  • Lead problem and solution discovery, testing and experimenting in collaboration with other roles to understand real users’ motivations, goals, and pain points and to reduce key value, viability, usability, and feasibility risks

  • Partner with business and engineering stakeholders on the strategy and implementation of key initiatives that require modifications to the video services middleware, while also leading discovery and delivery of architectural runway initiatives to achieve a world-class middleware service

  • Lead and collaborate closely with your cross-functional product team, consistently articulating product strategy, sharing learnings both good and bad, making difficult decisions and being accountable for them, prioritizing effectively, representing the team throughout organization, and nurturing strong collaborative relationships within the team

  • Own the execution and excellence of your product(s) - be scrappy, solve problems, and take an entrepreneurial approach to deliver against business outcomes and create a delightful viewer experience

  • Assess competing or similar products in the fast-changing media, television, and digital video landscape

  • Become an acknowledged expert in and evangelist of the current state, future goals, functionality, and roadmap of your part of the user journey

  • Contribute a solid knowledge of the various constraints of the business; constraints from marketing, sales, support, finance, legal, and privacy are typical examples

  • Fill the role of product owner on your team, ensuring the product backlog is transparent, visible, understood, and in priority order

  • Define, monitor, and analyze product and business metrics, and feed learnings back into the product development process

Skills, Experience and Requirements

Education and Experience:

  • 5+ years of Product Management experience

  • Experience with pay tv, streaming, or satellite video services a plus

  • Experience with Jira, AirTable, Adobe Suite, Conviva Analytics a plus

  • Bachelor's Degree

Skills and Qualifications:

  • A passion for collaborating, iterating, and testing with Product Management and Engineering peers to discover solutions that exceed user expectations and drive business results

  • Obsession with customers and experience personally conducting user research, testing, and optimization

  • Experience creating new or improved product features that drive business outcomes

  • High comfort level in analytics and generating customer insights from data trends

  • Ability to think strategically and execute effectively, with attention to detail

  • Excellent communication skills (written, verbal, and digital) across all functions and levels of the organization, as well as externally with partners

  • Keen interest in the digital video, streaming, and TV programming industries

  • Excellent interpersonal skills, an ability to lead and inspire teams to deliver on our goals

Salary Ranges

Compensation: $96,250.00/Year - $147,200.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Please note that you may redact or remove any information that identifies age, date of birth or dates of school attendance/graduation from your application documents before submission and throughout our interview process.

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