IT Intern
4 months ago
Pacific, United States
Husky Corporation
Full time
Summary Husky is looking for a summer intern in our IT department. Our ideal candidate is someone who is working towards and IT degree and looking for summer work. While below are a list of tasks you might be working on we understand an ideal candidate will not have the knowledge in all the areas listed below.
Desktop Support
- Provide primary help desk and desktop support to all users.
- Document and track all user support request, calls, and emails.
- Install new, approved hardware and software for users as well as handle equipment refreshes.
- Setup and assign new VOIP phones for users and within web console.
- Educate users on the proper usage of company hardware and applications.
- Maintain and update inventory and utilization records of software and hardware resources.
- Provide basic troubleshooting of networking issues, including DHCP, DNS, etc.
- Basic administration of all mac filtering list (LAN, wireless, etc.).
- Responsible for upkeep of all network documentation.
- Troubleshoot possible network issues affecting end users and be able to supply troubleshooting details to an escalated resource.
- Create new user accounts within Active Directory, SharePoint, Office 365, Exchange, and other company applications.
- Maintain Group Policies at the desktop and user level.
- Create and update documentation related to change management and processes.
- Enforce corporate security standards at the desktop and user level.
- Basic administration of web applications. i.e. User administration of SharePoint.
- Knowledge of IBM iSeries or AS/400