Coordinator, Tech Trainer

1 week ago

Lancaster, United States WestRock Full time

Job Summary: The Training Specialist oversees the training processes, standards, and tools locally. The role partners with the operations team to ensure training is tracked, measured and available for Operator/Craft Certification. They will partner with the Division, COE Team to implement and improve learning standards and systems locally and measure and track training in the local LMS. Major Job Responsibilities: Manages Operator and Maintenance Annual and New Orientation/On Boarding Training and On the Job Training Ensures Compliance Training is automated, tracked and reported on through partnership with safety, quality and environmental. Assists with the training tracking, evaluation, and measurement of training locally Supports learning solution creation and content updates as needed. Administers numerous general training requirements for the team. Keeps detailed records of all training. Additional duties as assigned. How you will impact WestRock: Improve local team performance through increasing skills and time to certification processes Key system owner ensuring we can see skill gaps and forecast future skill needs prior to losing our talent Cost eliminator driving training efficiencies across roles saving us unnecessary risk and reducing the time allotted for training What you need to succeed: Critical Skills/Capabilities: Growth and Results Oriented: Results oriented person that looks for constant ways to improve. Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR\u2019s and leading people or teams. (self-awareness) Accountability: Holds self and others responsible for actions and results. Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus. Communication: willingness to work on the floor and in a heavy manufacturing world to ensure we can document and teach critical work processes Technical Skills: Training Experience Knowledge of Learning Management Systems Microsoft Office - Word, Excel, Outlook, PowerPoint, Forms Industry knowledge Others Qualification: Facilitation/Presentation Skills Influencing Partnering Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

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