Product Manager
18 hours ago
Location: San Jose, CA
Duration: 6 Months
JD
Order-to-Billing, Provisioning PdM Job Description.
The Opportunity
The Client Technology Services - Business Capability, Design & Delivery team is looking for an experienced Product Manager. As a Product Manager, you will be responsible to drive the planning, testing, and execution of large technology solutions. You will work with internal customers to collect and prioritize key business requirements in support of the technology solution roadmap and vision. You will collaborate with other product managers, architects, business analysts to rapidly conceptualize, prototype, validate and solve business problems and partner with engineering team to design and develop technology solutions that deliver exceptional customer experiences.
What you'll Do
Collaborate with various internal customers (e.g. Order Management, Sales, Corporate Provisioning, Contract Ops, Revenue Ops, Billing) to understand their requirements for Order, Billing and Provisioning into a relevant, actionable roadmap
Collaborate with the Pricing and Revenue Operations team to understand their requirements for Provisioning, Billing, Pricing, Provisioning and distill into a relevant, actionable roadmap when needed
Create business cases outlining projected impact for each initiative to be prioritized on the roadmap
Drive alignment and communication with partners with conflicting demands
Write detailed product requirements and end to end use cases to be used by engineering & design teams
Effectively present information to technical or non-technical audiences ranging from team level meetings through to Executive briefs and updates
Develop metrics to assess the success of products and features and determine necessary enhancements
What you need to succeed
5+ years proven track record in software product management for Quote to Billing, Provisioning, managing all aspects of a successful product throughout its lifecycle, development, and support
Customer-centric approach with strong verbal and written communication skills. Comfortable with interfacing with customers to understand their pain-points and needs and how to solve them.
Practical knowledge of business processes, enterprise applications
Solid knowledge in Quote to Provisioning Management a must
Ability to understand complex integrations and organizational structures that support enterprise, commercial and partner selling motions.
Proven ability to lead and align multiple partners across various levels of the organization and geographies.
Excellent conflict-resolution management skills; effectively facilitating teams to successfully resolve issues.
Attention to detail with a proactive attitude and the ability to work as part of a distributed team across North America and India.
Must be self-motivated and comfortable being held accountable for developing and executing plans and actions.
Education
- Bachelor's degree in computer science, Engineering or equivalent.
- MBA or equivalent preferred
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