Supervisor - Medical Assistant Certified

2 weeks ago

Aurora, United States STRIDE COMMUNITY HEALTH CENTER Full time
Job Details

Job Location
Peoria - Aurora, CO

Salary Range
$24.50 - $28.13 Hourly

Job Shift
FTE 1.0

Description

Medical Assistant Supervisor

Join Us in Making a Difference at STRIDE Community Health Center

At STRIDE Community Health Center, we are more than a healthcare provider - we are a community-driven force, passionately serving individuals with a 30-year legacy of excellence. As a 501(c)(3) Federally Qualified Health Center (FQHC), STRIDE is deeply rooted in responding to the primary healthcare needs of the medically indigent population in suburban Denver.

About Us:
  • Founded in 1989
  • Largest FQHC in Colorado
  • Comprehensive healthcare services aligned with our mission
We're expanding our team and are looking for dedicated professionals to join us in our mission to provide exceptional healthcare services. If you're ready to make a meaningful impact, consider a career with us.

General Purpose: The Medical Assistant Supervisor provides supervision, training, and coaching to Medical Assistants under the supervision of the Clinical Nurse Manager. This role includes direct patient care time (75%) and administrative time (25%). Administrative time includes assisting with timecard review and approval, scheduling/staffing, training, progress reviews, disciplinary action, and site meetings.

Essential Duties and Responsibilities

Collaborate with other site based leaders in establishing, implementing and maintaining quality patient care, improve quality metric standards and meet the external client expectations.

• Direct training/supervision/coaching of Medical Assistants including performance appraisals, in consultation with other site based leaders.

• Review and monitor EHR tasks (e.g. Individual and Pool In Baskets, Schedules) to ensure accurate and timely completion of patient care and follow-up.

• Responsible for completing monthly competencies for staff under their supervision.

• Demonstrate knowledge of all policies and procedures pertinent to their work area and staff under their supervision.

• Assist Clinical Nurse Manager with schedule efficiency, coordinating vacation requests and sick calls to ensure appropriate clinic coverage.

• Ensures opening and closing duties are completed (including laboratory and medications) and understands quality controls in the laboratory.

• Ensure clinical support/back office manuals and logs are maintained. • Has knowledge of the quarantine process.

• Knowledge of storage, handling, ordering, and reconciliation Vaccine for Children supplies.

• Supports the ordering of clinic supplies.

• Other duties as assigned.

Medical Assistant:

• The full current job description for a Medical Assistant is incorporated by this reference and included in the performance expectations of this role.

We Offer $24.50-$29.33 hourly including:
  • Medical, Dental, and Optional Vision Insurance.
  • Paid-Time-Off (PTO) and paid holiday
  • Company Paid Life Insurance and long-term disability.
  • A 401K retirement savings plan & match \
  • Flexible Spending Account (FSA) and Dependent Care options.
  • Loan Forgiveness, tuition reimbursement, and CME to qualified candidates.
  • And more


Qualifications

A successful candidate will possess the following education or formal training:

Education and Experience

• High School Diploma or GED (Required)

• Completion of Approved Medical Assistant Program (Required)

• Current Medical Assistant Certification from Recognized Certification Body (Required)

• 3+ years as a Medical Assistant in outpatient/primary care setting (Required).

• Experience in Federally Qualified Health Center/Community Health Setting (Preferred).

• 1+ year supervisory experience (Preferred).

Knowledge, Skills and Abilities

• Ability to interact positively and build rapport with patients, coworkers and/or external contacts.

• Ability to work independently and organize work in a manner that ensures accuracy and efficiency.

• Ability to work from procedure manuals.

• Capability to respond to the needs and concerns of STRIDE's diverse patient population effectively and sensitively.

• Customer service skills, including the ability to diffuse upset patients.

• Skill in using a variety of computer software including but not limited to the internet and MS Office Products and Electronic Health Records (EHR).

• Ability to handle sensitive information ethically and responsibly.

• Ability to protect the confidentiality of patient, employee, and business information. • Ability to perform basic math.

Miscellaneous Requirements
  1. COVID-19 Vaccination
  2. Annual Influenza Vaccination

Join Us. Together We Improve lives.

STRIDE verifies employment authorization including, eligibly for employment, education, license, and certification, etc.

A successful candidate will live STRIDE ICARE values:

Integrity doing the right thing even when no one is watching.

Compassion meeting the patient where theyre at with empathy.

Accountability doing what we say were going to do.

Respect showing attention to human dignity.

Excellence having a growth mindset; striving to learn more and practice continuous improvement.

STRIDE recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our organization. STRIDE is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, genetic information or veteran status. STRIDE does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

In an aim to help keep our patients, staff, and communities safe, STRIDE requires that all hired employees be fully COVID-19 vaccinated and to obtain an annual flu shot. STRIDE CHC employees are also required to be screened for tuberculosis and to complete a PPD test.

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