Housekeeper/Cleaner
2 months ago
Housekeeper Job Description
Reports To: Operations Manager
FLSA Status: Part Hourly, non-exempt
Prepared By: HR Director
Prepared Date: 5/21/24
Compensation: $15.00 an hour
Summary: The Cleaning Attendant is responsible for maintaining clean and attractive homes/guestrooms while providing attentive, courteous and efficient service to all guests.
This role will mainly consist of turn-over cleaning on Host properties but may also include cleaning of Train Cars, grounds and other properties as needed to ensure hours are being met.
Essential Functions
• Drive to Listings to clean and restock them.
• Account for cleaning inventory and listing inventory
• Perform routine maintenance tasks
• Organize custodial closets and spaces
• Maintain working condition of cleaning equipment
• Cleaning short-term rental properties at an exceptional level.
• Ensuring supplies at listings are stocked appropriately.
• Visual inspection after each guest for damaged property or stolen items.
• Communicating how processes can be done better and more efficiently; anticipating guests needs.
- Other duties as assigned by management
Education/Minimum Requirements
- Relevant experience in hotel or short-term rental industry.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain regular attendance in compliance with Royal Gorge Route Railroad Standards
- Strong customer service ethic, for the guest mentality.
• Weekend availability is required
- Ability to stand for long periods of time.
- Ability to lift more than 50lbs when necessary
- Undergo background check.
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