Medical Assistant I

1 week ago

Greeneville, United States Holston Medical Group Full time

If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment.

WHAT WE OFFER:

  • Company paid Life and Accidental Death and Dismemberment Insurance
  • Company paid Long Term Disability Insurance
  • 401(k) and Roth Retirement plan with Company Contributions
  • Medical, Dental, Vision, and additional Life and STD Insurance
  • Health Savings Account Plan with company contributions
  • Paid time off
  • Paid Sick time
  • Paid Holidays
  • Employee discounts
  • And more
General Summary:
The Medical Assistant I is responsible for providing quality, compassionate care to patients in the clinic setting consistent with Holston Medical Group’s quality practice standards, polices, procedures and customer service expectations. As a member of the clinical staff, the Medical Assistant I will proactively participate in identifying the needs of the patients and will implement methodology as directed to improve both patient clinical experience and care. Duties will also include taking vials, data collection, and both written and electronic documentation.

Main Responsibilities:
• Use patient first values in assisting patients with needs
• Greet patients with compassion and a friendly face
• Accurately assess and record patient vital signs in electronic database
• Prepare patients for examinations
• Dispose of contaminated supplies/used items
• Sterilize medical instruments as needed
• Ensure that exam rooms are clean and stocked for patient use
• Maintain both supplies and equipment, proactively work with co-workers to stock
• Attend nurse meetings and other educational opportunities
• Obtain prior authorizations and pre-certifications as needed for patients having procedures or tests
• Pick up vaccines and other medications as needed
• Mail normal labs to patients and call patients with abnormal labs
• Perform customer service checks on patients every 10 minutes
• Change sharps container and biohazard trash
• Ensure to follow policies and procedures set by Holston Medical Group
• Maintain communication with providers to ensure that patents needs are taken care of
• Communicate all office issues with the Nurse Manager and Regional Operations Manager
• Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.)
• Mentor new nursing staff and orient to the office
• Ensure that the Health Department records are maintained for the vaccinations for children
• Maintain clinical area to meet site visit standards
• Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information)
• Enroll patient in myHMG as directed.
• May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis
  • Direct Colon Screen
Performs blood/body fluid collections and obtains specimens as ordered by the provider

Education/Experience/Knowledge:
  • High School diploma or equivalent required
  • Complete a 9-month MA program preferred
  • MA certification by the state in which employed
  • 0-2 years’ experience
  • CPR certified
  • Must possess excellent communication skills
  • Ability to work in a team environment and collaborate with others


Key Competencies:
• Compassion
• Customer Focus
• Ethics and Values
• Learning on the Fly
• Functional/Technical Skills
• Problem Solving
• Informing

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability."

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