Application Support Technician
3 weeks ago
MGC, a highly-respected, technology-driven law firm with 22 offices across the US and growing, and recently awarded 2022 Best Places to Work in the Carolinas, seeks an experienced Application Support Technician to join our IT Department, based out of our Columbia, SC office. This position offers flexibility regarding a hybrid/remote work arrangement once trained.
We’re looking for candidates that work well in a fast-paced environment and possess a foundational understanding of coding, which will be integral for assisting with coding our document templates used by our legal teams. Ideal candidates will have 1-3 years of experience with data entry, following documented procedures, and working collaboratively on a team. (Prior law firm or insurance experience would be beneficial, but not necessary.)
The Application Support Technicians work as a team to assist our legal professionals with software and data issues related to their cases. Responsibilities include: working in a ticketing system, organizing and prioritizing work, performing remote troubleshooting with provided tools, inputting and reviewing data for accuracy within the law firm case management system and various billing platforms, troubleshooting and supporting day-to-day functions, and assisting legal professionals in maintaining information on their cases. Additionally, this role will contribute to the coding and maintenance of document templates, enhancing the efficiency and effectiveness of our legal teams.
We have an established training program for this role that includes one-on-one instruction, followed by a period of peer work review, leading to full ownership of the tasks. Support is always just a Teams chat away, ensuring a smooth transition into the team and ongoing assistance whenever needed.
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Support Technician I
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Columbia, United States Oracle Full timeAs a member of this fast-paced, groundbreaking database/applications company, work with the team to deliver real time 24 x 7 enterprise-wide technical support for internal and/or external customers. This includes, but is not limited to: user support Support Technician, Technician, Technical Support, Support, Technology
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IT Support Technician
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Columbia, United States SC State Credit Union Full timeState Credit Union is currently accepting applicants for the position of Application Support Engineer within our Technology Systems and Services Department. The Application Support Engineer will work with us to provide L2 support, maintain, and upgrade our core line of business applications. Duties of the position include, but are not limited to: Performs...
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Application Support Engineer
1 week ago
Columbia, United States SC State Credit Union Full timeState Credit Union is currently accepting applicants for the position of Application Support Engineer within our Technology Systems and Services Department. The Application Support Engineer will work with us to provide L2 support, maintain, and upgrade our core line of business applications. Duties of the position include, but are not limited to: Performs...
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Application Support Engineer
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Columbia, United States SC State Credit Union Full timeJob DescriptionJob DescriptionState Credit Union is currently accepting applicants for the position of Application Support Engineer within our Technology Systems and Services Department. The Application Support Engineer will work with us to provide L2 support, maintain, and upgrade our core line of business applications. Duties of the position include, but...
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Application Support Engineer
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Columbia, United States SC State Credit Union Full timeJob DescriptionJob DescriptionState Credit Union is currently accepting applicants for the position of Application Support Engineer within our Technology Systems and Services Department. The Application Support Engineer will work with us to provide L2 support, maintain, and upgrade our core line of business applications. Duties of the position include, but...
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Workstation Support Technician
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Columbia, United States Revolution Technologies Full timeWorkstation Support Technician - On-Site - NO C2C, NO B2BInformation SystemsRole:Responsible for the installation and configuration of workstation software and hardware for IT users. Learns to identify proper documented procedures and scripts used for troubleshooting end-user problems. Following established policies and procedures, assists in the rollout and...
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Workstation Support Technician
1 week ago
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Workstation Support Technician
2 hours ago
Columbia, United States Revolution Technologies Full timeWorkstation Support Technician - On-Site - NO C2C, NO B2BInformation SystemsRole:Responsible for the installation and configuration of workstation software and hardware for IT users. Learns to identify proper documented procedures and scripts used for troubleshooting end-user problems. Following established policies and procedures, assists in the rollout and...
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