Business Analyst

4 months ago

Chicago, United States Saxon Global Full time

At least 3 years in a ServiceNow business analyst role Deep knowledge of ITSM processes, including Request Management, Change Management, Configuration Management, Incident Management and Problem Management. Experience working in a global setting Excellent communication skills (both written and verbal) Strong interpersonal skills. Ability to build positive relationships with key stakeholders. Strong analytical and problem solving skills

You have a Bachelors Degree and bring 5+ years of experience with the ServiceNow platform
• You have experience with the ServiceNow modules and capabilities including ITSM, ITAM, ITOM, CSDM, CMDB, Discovery, DevOps, APM, Vulnerability, HR, GRC and Integration HUB. Onboarding module and
• You have a background working within the ITIL and IT Service Management discipline
• You have demonstrated experience documenting process designs to meet organizational goals, improve efficiency and reduce risk
• You are able to present and influence all levels of management and executive leadership
• You have demonstrated commitment to continual learning of ServiceNow best practices and standards including actively participating in the ServiceNow community forums.
• Deep knowledge and experience in understanding enterprise requirements necessary to successfully implement a complex SaaS or PaaS solution including a strong appreciation for understanding security, data, and business usage requirements
• Advanced knowledge in strategic solution delivery models to ensure products and/or services continue to innovate and to drive continuous improvement: ability to understand the long-term ("big picture") and short-term perspectives of situations
• Outstanding verbal/written communication, collaboration, presentation and negotiation skills to lead an environment driven by customer service and teamwork; ability to foster the development of high-performance teams; capable of building strong professional relationships with ability to influence all levels across the organization; must be able to set and execute strategic initiatives for team; creative thinker with ability to identify innovative business solutions; ability to develop strategic organization and resource plans, defining next generation business and leadership needs; great communication skills, team player, drives processes and takes active ownership of deliverables
• Possess ServiceNow experience, Utah, Tokyo, San Diego, Rome, etc. (DEV/QA/UAT/PROD); strong process development, facilitating requirements for SNOW implementations: ServiceNow experience with integrations, automation, and workflows
TASKS & RESPONSIBILITIES:
The ServiceNow Business Analyst is responsible for gathering IT and business stakeholder requirements related to ServiceNow and partnering with the ServiceNow Application Architect and development team to transform the requirements into a viable solution. Primary Responsibilities And Activities Work with business and IT stakeholders to gather requirements for ServiceNow functionality, including service catalog items Document full requirements, including layout, fields, workflows, team processes as well system processes. The ServiceNow BA will facilitate requirements sessions, provide recommendations to streamline and optimize processes Partner with the ServiceNow Application Architect and development team to determine the best technical solution to address the requirements Perform testing in pre-Prod environments to ensure that the documented requirements are met. Defines test cases and acceptance criteria.

Required Skills : 1. At least 3 to 5 years in a ServiceNow business analyst role with deep knowledge of ITSM processes, including Request Management, Change Management, Configuration Management (CMDB), Incident Management and Problem Management. 2. Capable of building strong professional relationships with ability to influence all levels across the organization. 3. Demonstrated experience designing solutions to meet organizational goals, improve efficiency and reduce risk based on business analysis intelligence Long term contract with possible extension Hybrid (3 days a week on-site) Monday- Friday 8:00 - 5:00 pm CST
Background Check :Yes
Drug Screen :Yes
Notes :
Selling points for candidate :Long term contract with possible extension Hybrid (3 days a week on-site) Monday- Friday 8:00 - 5:00 pm CST
Project Verification Info :"The information provided below is for Apex Systems AV use only and is not to be distributed publicly, or to any third party. Any distribution of the below information will result in corrective action from Apex Systems Vendor Management. MSA: Blanket Approval Received Client Letter: Will Provide"
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :Yes
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :
Master Job Title :
Branch Code :

  • Business Analyst

    1 day ago

    Chicago, United States FIRST SOFTSOLUTIONS INC Full time

    We are actively hiring for Dynamics 365 Business Analyst Dynamics 365 Business Analyst Chicago, IL (Onsite) 12+ months W2 or 1099 only(Visa Indepandendent candidates) Job Qualifications • Bachelor's Degree in Business Information Systems, or any related field • Microsoft Dynamics CRM certifications strongly preferred • Minimum of 5 years' experience...

  • Business Analyst

    1 week ago

    Chicago, United States The Equus Group Full time

    Our client, a leading investment management firm who is dedicated to delivering exceptional financial solutions and creating value for their clients is seeking a talented and motivated Business Analyst to join their team.As a Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will work...

  • Business Analyst

    1 month ago

    chicago, United States Smart IT Frame LLC Full time

    Tittle: - Business AnalystLocation: - Chicago, IL(Hybrid)Type: - FulltimeJob Summary:We are seeking a strong Business Analyst with a data and SQL background to join our team. The ideal candidate will have experience in gathering requirements, developing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and working closely with...

  • Business Analyst

    2 months ago

    Chicago, United States Smart IT Frame LLC Full time

    Tittle: - Business AnalystLocation: - Chicago, IL(Hybrid)Type: - FulltimeJob Summary:We are seeking a strong Business Analyst with a data and SQL background to join our team. The ideal candidate will have experience in gathering requirements, developing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and working closely with...

  • Business Analyst

    1 day ago

    Chicago, United States Saxon Global Full time

    Agility Project Job Description and Recruiting Specification Job Title: Business Analyst Updated Date: March 22, 2023 Program Overview ABC Supply inc. has embarked on a multi-year business transformation initiative principally in the form of two major ERP / point-of-sale migration projects. Ultimately, the Agility Program will impact the day-to-day...

  • Business Analyst

    1 week ago

    Chicago, United States The Judge Group Full time

    Our client is looking for a Business Analyst experienced in managing the application lifecycle and working with server-client applications. This is a contract opportunity that is hybrid to downtown Chicago. RESPONSIBILITIES: Support the Unified Communications team Project team in the analysis of Application Inventory to identify the application owner(s) and...

  • Business Analyst

    4 months ago

    Chicago, United States The Alexander Group Full time

    Alexander Group: Decades of experience growing revenue for global companies Alexander Group provides management consulting services to the world's leading organizations. When clients need to grow revenue, they look to Alexander Group for data-driven insights, actionable recommendations, and most importantly, results. Founded in 1985, we've served more than...

  • Business Analyst

    1 week ago

    Chicago, United States Spectraforce Technologies Full time

    Role: Business AnalystLocation: Chicago, ILDuration: 12 Months Project Overview:The Business Analyst is the primary liaison between the business community, technology organization and external partners for all team and project requirements during the analysis phase of a project by proactively conducting interviews with all project stakeholders to elicit...

  • RPA Business Analyst

    1 month ago

    chicago, United States CoSourcing Partners - Enterprise-AI and IT Services Company Full time

    RPA Business AnalystEmployment Type: Direct HireLocation: Downtown Chicago (On-site) OR Omaha, NEHybrid Schedule: Onsite Tues, Weds, & ThursThe RPA Business Analyst's primary focus will be to help streamline business operations by developing automated solutions for existing manual processes. Additionally, they'll play a key role in addressing evolving...

  • RPA Business Analyst

    2 months ago

    Chicago, United States CoSourcing Partners - Enterprise-AI and IT Services Company Full time

    RPA Business AnalystEmployment Type: Direct HireLocation: Downtown Chicago (On-site) OR Omaha, NEHybrid Schedule: Onsite Tues, Weds, & ThursThe RPA Business Analyst's primary focus will be to help streamline business operations by developing automated solutions for existing manual processes. Additionally, they'll play a key role in addressing evolving...

  • Business Analyst

    19 hours ago

    Chicago, United States Spectraforce Technologies Full time

    Role: Business AnalystLocation: Chicago, ILDuration: 12 MonthsProject Overview: The Business Analyst is the primary liaison between the business community, technology organization and external partners for all team and project requirements during the analysis phase of a project by proactively conducting interviews with all project stakeholders to elicit...

  • Business Data Analyst

    4 weeks ago

    Chicago, United States Prodware Solutions Full time

    Business Data AnalystPermanent RoleHybrid (Chicago, IL)4-7 years of experience as a Business Analyst with exposure to the Insurance DomainProficient in SQL and capable of performing complex queries for data analysis.Strong understanding of databases, data management, and reporting.Experience with BRD and FRD documentation.

  • Business Analyst

    4 weeks ago

    chicago, United States Smart IT Frame LLC Full time

    JD:Job Summary:We are seeking a strong Business Analyst with a data and SQL background to join our team. The ideal candidate will have experience in gathering requirements, developing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and working closely with both business and technical teams. This role is not for a core Data...

  • Business Analyst

    4 weeks ago

    Chicago, United States Smart IT Frame LLC Full time

    JD:Job Summary:We are seeking a strong Business Analyst with a data and SQL background to join our team. The ideal candidate will have experience in gathering requirements, developing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and working closely with both business and technical teams. This role is not for a core Data...

  • Business Analyst

    3 weeks ago

    chicago, United States Smart IT Frame LLC Full time

    JD:Job Summary:We are seeking a strong Business Analyst with a data and SQL background to join our team. The ideal candidate will have experience in gathering requirements, developing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and working closely with both business and technical teams. This role is not for a core Data...

  • Salesforce Business Analyst

    4 weeks ago

    Chicago, United States Quantum World Technologies Inc. Full time

    Job Role: GenAI Business Analyst with Salesforce service cloudLocation: Chicago, IL (Open for remote profiles from EST/CST locations )Description GenAI Business Analyst/Business System Analyst who has good communication and good hands-on exposure in Salesforce Service Cloud.Past experience / current project working as a BA in a GenAI project. Either...

  • Salesforce Business Analyst

    4 weeks ago

    chicago, United States Quantum World Technologies Inc. Full time

    Job Role: GenAI Business Analyst with Salesforce service cloudLocation: Chicago, IL (Open for remote profiles from EST/CST locations )Description GenAI Business Analyst/Business System Analyst who has good communication and good hands-on exposure in Salesforce Service Cloud.Past experience / current project working as a BA in a GenAI project. Either...

  • Business Systems Analyst Lead

    23 hours ago

    Chicago, United States Illinois Housing Development Full time

    Position Title: Business Systems Analyst Lead Department: Information Technology Join our Team! At IHDA we strive to create and maintain a work environment that promotes diversity, recognition and inclusion. IHDA is committed to hiring and investing in individuals of diverse talents and backgrounds to ensure a range of perspectives and experiences inform...

  • Business Analyst

    1 week ago

    Chicago, United States Technogen, Inc. Full time

    Business Analyst (Veeva)12+ months contractREMOTE- Chicago IL area candidates preferredChicago, IL Pay rate: Market/FlexibleClient: PharmaWe are seeking a Sr. Business Analyst with 10+ years of experience to join our team. The ideal candidate will have expertise in Clinical system implementations. This role offers the opportunity to work on impactful...

  • Business Intelligence Analyst

    1 month ago

    Chicago, United States The Judge Group Full time

    Our client is currently seeking a Business Intelligence Analyst. Our client has quickly became a billion dollar firm and this growth is not slowing down. It is a great time to consider this opportunity if you want to join a company that is going to double in size in a few short years as you will have a lot of growth opportunities.If you are looking to join a...