Senior Administrative Assistant, Brand Marketing

4 weeks ago

Highland, United States San Manuel Band of Mission Indians Full time

Reporting to the VP of Brand Marketing and Entertainment, the Senior Administrative Assistant will provide high-level administrative and professional office support to the Brand Marketing department at large for 50-60 team leaders and team members, including Brand Marketing managers and their verticals and the Vice President in the Brand Marketing department. In this pivotal role, the Senior Administrative Assistant will be required to use independent judgment and proactive initiative in the planning, organization and performance of daily administrative assignments and confidential and time-sensitive projects. The Senior Administrative Assistant will also regularly communicate and collaborate with other team members around the enterprise, including other TGO, SMBMI, Casino and external vendor contacts in daily work functions.

Essential Duties & Responsibilities

1. Creates, processes, facilitates and communicates internally and externally when processing paperwork such as financial and accounting requisitions, department credit cards, invoices, contracts, vendor paperwork setup, etc.

2. Processes accurate and timely expense reports and coordination of business-related travel with department leaders and team members, including pre-, during and post-travel work with OGM, Concur, travel vendors, other SM offices, etc.

3. Coordinates and oversees essential office services, including attending and engaging as a department ambassador with SM Building Services, oversight of office supply stock, point of contact for office building maintenance, and kitchen supply stocking.

4. Updates and assists in implementation and communication of departmental policies and procedures in email, Word, PPT Teams, etc. Also assists in communicating P&Ps and SOPs for related departments with applicable marketing crossover.

5. Schedules and coordinates department leadership, team member, department "all hands" and other applicable business meetings, including but not limited to: calendars, room requests, intra-departmental requests, catering, software/IT and other needs.

6. Serves as liaison for Payroll related needs, including new team member set up on the time clocks, and that payroll is accurately processed on a biweekly basis.

7. Serve as liaison for IT and IS related service tickets, requests, issues, meetings, etc. Includes facilitating and updating asset management reports and compliance. Also includes new team member onboarding requests and meetings with IT.

8. Maintain and adhere to file management, software, departmental and other protocols. Update and communicate SM or other enterprise policies, applications, memos, etc. Issue communication about events, building needs, and enterprise changes.

9. Perform other duties as assigned to support the efficient operation of the department.

Education/Experience/Qualifications

  • Associate Degree in business administration, organizational management, marketing, advertising, communications or hospitality industry required. Bachelor's Degree preferred.
  • Minimum of three (3) years in industry-related administrative experience required, with five (5) years preferred.
  • Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
  • Strong business communications skills required, including accurate, professionally written, verbal and electronic communications across email software, chat software, telephone, virtual conference call and other business applications.
  • Ability to make consistent, applicable office, job site and administrative decisions independently or with limited oversight, including scheduling, meeting agendas and reports, internal and external team and vendor communications, product orders, etc.
  • Demonstratable proficiency in Microsoft Suite of Products - specifically Teams, Word, Outlook, PowerPoint and Excel.
  • Demonstratable proficiency and experience with internet web navigation applications and acquaintance with other business software, such as systems used to submit, process and facilitate financial and accounting reports and invoices, file sharing and storage software, scheduling and payroll software, travel and expense management software, and legal/contract software. (for example: Lawson, Conga, Concur, Teams, SharePoint, DocuSign, etc.)
  • Ability to perform and prioritize job role duties efficiently in a fast paced, high demand environment with multiple department leaders and team members, and hundreds of vendors.
Certificates/Licenses/Registrations
  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
  • A qualified employee must have a valid driver's license with an acceptable driving record as determined by the company's insurance carrier.


San Manuel Band of Mission Indians will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today

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