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Patient Care Coordinator

2 months ago

Michigan Center, United States Sonova AG Full time
Hear Michigan Centers, part of Alpaca Audiology

Location: Zeeland, MI

400 South State St., Suite 400, Zeeland, MI 49464

Current pay: $16.00 - 18.00 an hour + Sales Incentive Program

Hours: Monday-Friday 9:00am-5:00pm

Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

A day in the life of a Patient Care Coordinator involves:
• Providing exceptional customer service in person, over the phone and by email
• Scheduling appointments and organizing files for the clinic's Hearing Care Professionals
• Managing and maintaining client accounts while building relationships
• Working with insurance companies to ensure successful private & third-party billing
• Assist with cleanings and minor in-clinic device repairs - don't worry, training provided

What you get in return:
• Medical, Dental & Vision Coverage
• 401K with a Company Match
• Legal Shield and Identity Theft Protection
• FREE hearing aids to all employees and discounts for qualified family members
• 8 paid holidays and 1 floating holiday annually
• Eligible for monthly bonus
• Growth and development opportunities

We'd love to hear from you if:
• You possess strong communication and customer service skills
• You enjoy making outbound calls to ensure our patients stay on their hearing journey
• Your aligned with our value of helping others
• You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?
• If you're willing to go all in and learn, we'd still love to hear from you
• Apply today, we look forward to reviewing your application

#INDPCC

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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