Network Operations Engineer

4 weeks ago

Buffalo, United States Lotus Technology Group, Inc. Full time
Job Title: Network Operations Engineer
Employment type: Full Time/ Contract
Location: Buffalo, NY (4 days in office, 1 day remote)

Job Description:
Work ethic - You are a consummate professional.
Aptitude - You have an innate capacity to transition from project to project without skipping a beat.
Communication - You have excellent written and verbal communication skills for coordination across projects and teams.
Impact - You are a critical thinker with an emphasis on creativity and innovation.
Passion - You have the drive to succeed paired with a continuous hunger to learn.
Leadership - You are trusted, empathetic, accountable, and empower others around you.

Job Description:
  • Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA's etc.
  • Manage operational network maintenance activities and implement changes.
  • Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems
  • ssist with root cause analysis of incidents.
  • ssist with periodic network reviews and analysis.
  • Help with establishment of operational procedures & support documentation.
  • Review, track and update network operations policies, standards, and documentation
  • ssist with development of the network management platform adoption, configuration and tuning.
  • Complete Daily network checks and operational handover duties.
  • Jump on command Center bridge to troubleshoot the network issues.
  • Review service now requests and follow change management cycle to complete the requirement
Must Haves
  • 4 - 7 years' experience in IT infrastructure operations/support role
  • Knowledge of network routing and switching technologies and routing protocols
  • Experience with various Cisco equipment (routers, switches)
  • Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable
  • Experience with F5 load balancer, Cisco NX OS, Cisco Client & Z scaler cloud.
  • Knowledge in cloud computing network domain.
  • Experience in scripting and programming skills (Python, Ansible, Terraform)

Nice to Haves:
  • Formal technical certification such as CCNA/CCNP and any cloud computing certification.

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