Guest Services Associate-Full time, Cannabis

2 months ago

Fitchburg, United States Green Meadows Farms Full time

Join a great team of Cannabis enthusiast to manages POS stations to sell recreational and medical products in a growing dispensary well known for his 4 star customer service.

Responsibilities

  • With training and assistance, advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;
  • Correctly assist with weighing, packaging, and labeling cannabis products, as required;
  • Educate customers on the safe use of their selected cannabis products;
  • Check customers' identification documents to verify that they are of legal age;
  • Process customers' payments using the dispensary / retail's POS system;
  • Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;
  • Ensure the dispensary is clean and well-organized at all times;
  • Take inventory of cannabis products and ensure that the sales floor is adequately stocked.
  • Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.
  • May participate in closing activities for the inventory vault area
  • Ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts
  • Engaging and supporting GMF's marketing initiatives

Minimum Experience:
  • 1+ years of customer facing experience in the Retail or Hospitality Industries.
  • Comfortable working with computers, preferably retail POS systems.
  • Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.

Preferred Experience:
  • Ability to speak more than one language (preferably Spanish).
  • Foundational understanding of sales and upselling of products

Soft Skills:
  • Beginner communication & organizational skills
  • Strong analytical and technology skills.
  • Ability to listen well and communicate effectively orally and in writing with various audiences.
  • High attention to detail
  • Unquestioned integrity
  • High energy with a desire to work in a team-oriented, fast-paced environment.

Must be able to work nights and weekends
Must be 21+

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