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Behavioral Health Account Manager

2 months ago

Bethesda, United States Eating Recovery Center Full time

You're experienced, talented and motivated. You have the discipline, and you want to invest it in an opportunity that will invest in you. You want to add more meaning to the work you do every day.

At ERC Pathlight, our mission lights the way for your passion.

Who we are

With over 30 locations throughout the U.S. and treatment options available virtually, ERC Pathlight meets patients where they're at to offer innovative, compassionate, and comprehensive treatment for eating disorders, as well as mood, anxiety and trauma-related disorders.

We were founded in 2008 by pre-eminent psychiatrists and psychologists and treat 6,000+ patients per year. With the critical need for mental health care and eating disorder treatment, especially during the Covid-19 pandemic, we're looking for passionate and qualified professionals who will live out our mission to help save the lives of our patients.

What you'll be doing

In a corporate role at ERC Pathlight, you can expect to be a part of a team that not only drives the mission but introduces it to prospective patients, family members of those in need of care and medical professionals who refer their patients.

This is by no means a "behind-the-scenes" role, as your work will serve patients daily in a multitude of ways:

  • Being the face of ERC & Pathlight Mood and Anxiety to liaise with professional referents such as physicians, therapists, clinical case managers, nurses, and dieticians.
  • Creating the outreach territory strategy; including account development and management, networking, and other events to support referral growth to meet admission goals.
  • Effectively assesses the needs/priorities of referents and articulates how ERC/Pathlight meets those needs.
  • Delivering structured program overviews, tailored as needed to the audience, both in-person and virtually.
  • Demonstrating technical fluency with referents related to the conditions we treat, the levels of care provided and the treatment modalities utilized, including facilitating clinical and medical professional meetings between our center leadership and referent leaders and their teams.
  • Monitors and communicates market and competitive developments and their implications timely to field marketing, clinical and operational leadership.
  • Understand and articulate the impact and importance of the greater marketing team's initiatives, e.g. Alumni program offerings.
Must Haves
  • Bachelor's degree preferred.
  • Candidates must live in their assigned territory and be willing and able to travel regularly, including working occasional evenings, weekends, and overnight travel for conferences.
  • 3+ years of healthcare sales/outreach experience.
  • Clinical certification, e.g. LCSW, LPC, RD, or related preferred.

How we invest in you

Every role at ERC Pathlight is essential to delivering the high-quality care we promise to our patients. This means that from day one, we're here to support your role whether that means collaborating on monthly/quarterly goals, introducing you to mentors you can learn from, connecting you to continuing education resources and supplying you with the tools needed to not only excel but achieve measurable growth.

What we offer:

Healthy organizations value the mental wellness of their teams, and we understand that the professionals who work for us are not immune to their own mental health conditions. In the same way we observe and guide our patients, we take the same consideration for our employees when building our benefits packages and healthcare offerings. Teammates (and their families) are eligible to enroll in medical, dental, vision, and basic life insurance. Eligible teammates will receive 5.54 hours of paid time off every pay period for your first two years of employment as well as 40 hours of paid parental leave will also be available for use. We also offer competitive pay, 401(K) with company match and tuition reimbursement.

Compensation starting range for the Professional Relations Liaison role is $92,000 to $117,000 plus 25% bonus potential. Ranges are based upon market expectations and are dependent upon candidate experience.

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