Director of Operations
1 week ago
The Director of Operations will have 10+ years of demonstrated leadership experience in a world class manufacturing environment including a regulated industry. He/she will have facility level leadership responsibility to bring materials management / supply chain, engineering, program leadership, quality, manufacturing, customer support, human resources and administrative functions together as a team in a single plant environment with a combination of dotted line and straight line reporting relationships. The Director of Operations will have accountability for the safety, quality, cost, delivery and responsiveness performance, continuous improvement performance, employee engagement and teamwork of the facilities that they manage and will be responsible for the development of facility leadership team.
Job Responsibilities
In the performance of their respective tasks and duties all employees are expected to conform to the following values: Safety, Accountable, Fact Based, Ethical, Respectful, and Persistence. Put Safety first at all times, never compromise on safety for the obtainment of other objectives. Responsible for health and safety of themselves and coworkers.
- Observe, support and contribute to Company safety programs, policies, and initiatives, ensuring a culture of safe work habits is prevalent within the organization. Work collaboratively with division level Health and Safety to drive Zero Incident mentality into the facility workforce. Reduce worker's compensation, incidents, near misses and raise awareness.
- Responsible for the overall direction of the facility manufacturing operations, and accountable for achieving EBITDA growth targets and annual operating plan objectives. Achieve targets and communicate performance to all identified KPIs according to published intervals for review. This to include all related reasons and data.
- Lead the development and execution of annual operational Business Plans including the effective communication and cascading of objectives. Identify capital equipment / building needs that correspond with business growth in advance of the need to maximize customer confidence, employee productivity and sales / EBITDA growth.
- Work collaboratively with the Salt Lake City Leadership Team to successfully and seamlessly deliver to customers an integrated set of services and products while meeting the financial performance goals defined by the business plan and corporate strategies.
- Work with the Director of CI to develop, interpret and implement the 3-5 year vision for Continuous Improvement in this facility within the context of the Albany Production System and divisional level CI leadership guidance. Establish a culture of Continuous Improvement including use of all appropriate tools such as standard work for shop floor and leaders, visual factory, value steam implementations, 6S implementation with audits, hoshin planning, continuous (but controlled and measurable) kaizen activities and an overarching management system implementation.
- Identify and implement cost improvements through CI / Lean Manufacturing techniques on the shop floor.
- Grow the distributed ownership and content of the Quality System within the context of the overall AEC Quality System. Be able to lead agency and registrar audits if necessary. Foster a culture of compliance to the quality system.
- Plan and implement facility capability / capacity needs to support growth strategies and near term production needs.
- Develop a positive relationship with all facility customers based upon operational excellence and consistent, dependable execution. Work with Program Management and customer support within the facility to improve customer satisfaction through better overall execution tied to agreed-to KPIs.
- Continuously assess and improve talent to deliver scalability and growth requirements. Work seamlessly with HR to recommend and execute personnel actions including hiring, promotions, performance review and any disciplinary measures within AEC policy and procedure definition.
- Grow true employee engagement to world class levels through CI, inclusion and driving decision making to value stream / work cell levels.
- Comply with all work rules including those pertaining to safety, health, quality and AEC Quality Management System.
- Performs other duties as necessary.
- Nothing in this document restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Supervisors are responsible for overseeing their work group including but not limited to: formal evaluations/performance management as set out by the organization, recruitment and developing
Qualifications/Characteristics
Education
- Bachelors Degree in engineering or operations science required and a Masters Degree is a plus.
- Demonstrated leadership and team building skills at the manager level with those who do not report in directly to this position.
- Basic financial knowledge and understanding of P&L, balance sheet and income statement. Has developed and executed annual operating plans.
- Working knowledge of capacity planning, supply chain and logistics management.
- Demonstrated ability to effectively transfer development projects / programs into production effectively including new equipment, new technology, approaches and new processes.
- Demonstrated ability to assess current culture and transform to embrace Lean / CI.
- Ability to develop and implement quality and engineering processes in a regulated manufacturing environment.
- Knowledge of ISO AS9100, NADCAP, OSHA, EPA and related aerospace regulations.
- A Six Sigma or Lean Green or Black Belt and /or demonstrated CI / Lean background and root cause / corrective action success. Understanding and experience in Shingo Model preferred.
- Presence and initiative to grow revenue.
- Ability to interface with customers, problem solve and drive solutions to meet customer requirements.
- Skilled Leader in developing high functioning leadership teams and over all organizational engagement. Able to mentor and guide in all functional areas of the business.
- Strong communicator: written and verbal (one-on-one and group).
- Strategic thinker: responsible for developing the plan; ability to conceptualize coherent view of facility in the future (6 months, one year, two years, five years).
- Rational thinker: good business judgment.
- Top grader / holds others accountable in a firm but fair way.
- Agility, Collaboration, Talent Management, Critical Thinking, Customer Focus
- Well organized and disciplined.
- Able to identify problems and willing to make decisions.
- Able to set and balance priorities.
Indoor production environment, duties performed indoors, adequate lighting and comfortable temperatures. Occasional exposure to moderate noise and machinery with mechanical moving parts. Ability to work 24/7 schedule and be available as business situations required, Travel may be required
Physical requirements
Occasionally positions self to move an office item >10 lbs.
Frequently move about the production floor and office area to attend meetings or trainings
Must be able to remain in a stationary position up to 75% of the time
Frequently operates a computer, enters data into systems, verifies information, etc...
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