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Call Center Team Lead
4 weeks ago
IMPORTANT: MUST BE FLEXIBLE TO WORK ANY HOURS BETWEEN 8AM - 8PM, including weekends and holidays as this is a 24/7 operation. Overview - Supervise and lead a team of call center representatives - Monitor and evaluate team performance to ensure quality customer service - Provide coaching and feedback to team members to improve performance - Handle escalated customer inquiries and resolve issues in a timely manner - Analyze call center data and generate reports on team performance metrics - Collaborate with other departments to improve processes and customer satisfaction Experience - Minimum of 2 years of experience in a call center environment - Proven experience in sales or customer service - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication skills, both verbal and written, in English and Spanish - Ability to analyze data and make informed decisions to drive performance improvements - Proficient in project management techniques and tools - Multilingual skills are a plus We offer competitive pay, benefits, and opportunities for career growth. If you are a motivated leader with excellent communication skills and a passion for delivering exceptional customer service, we want to hear from you Please note that only qualified candidates will be contacted for an interview.
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Team Lead
4 weeks ago
Temple, United States Movate Full timeJob title: Team Lead - Customer Support (Call center) Location: Temple, TX (Onsite) Education: High School Diploma Experience: 2+ years of experience in a Customer Service Role No of Openings: 4 Summary: * Supervise and lead a team of call center representatives * Monitor and evaluate team performance to ensure quality customer service * Provide...
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Team Lead
2 weeks ago
Temple, United States Movate Full timeJob title: Team Lead - Customer Support (Call center) Location: Temple, TX (Onsite) Education: High School Diploma Experience: 2+ years of experience in a Customer Service Role No of Openings: 4 Summary: * Supervise and lead a team of call center representatives * Monitor and evaluate team performance to ensure quality customer service * Provide...
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Call Center Representative
4 weeks ago
Temple, United States Garlyn Shelton Auto Group Full timeNew Hire Class begins December 2023! Our department has expanded!! What does a Call Center Representative do at Garlyn Shelton Auto Group? Answer inbound calls for 6 dealership locations and provide telephone support by connecting the caller to the appropriate person or department, scheduling or modifying service appointments, enter sales related calls....
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Call Center Representative
2 months ago
Temple, United States Garlyn Shelton Auto Group Full timeJob DescriptionJob DescriptionNew Hire Class begins December 2023!Our department has expanded!! What does a Call Center Representative do at Garlyn Shelton Auto Group? Answer inbound calls for 6 dealership locations and provide telephone support by connecting the caller to the appropriate person or department, scheduling or modifying service appointments,...
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Call Center Representative
2 months ago
Temple, United States Garlyn Shelton Auto Group Full timeNew Hire Class begins December 2023!Our department has expanded!! What does a Call Center Representative do at Garlyn Shelton Auto Group? Answer inbound calls for 6 dealership locations and provide telephone support by connecting the caller to the appropriate person or department, scheduling or modifying service appointments, enter sales related...
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Call Center Representative
2 weeks ago
Temple, United States Garlyn Shelton Auto Group Full timeNew Hire Class begins December 2023!Our department has expanded!! What does a Call Center Representative do at Garlyn Shelton Auto Group? Answer inbound calls for 6 dealership locations and provide telephone support by connecting the caller to the appropriate person or department, scheduling or modifying service appointments, enter sales related...
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Call Center Representative
2 weeks ago
Temple, United States Garlyn Shelton Auto Group Full timeJob DescriptionJob DescriptionNew Hire Class begins December 2023!Our department has expanded!! What does a Call Center Representative do at Garlyn Shelton Auto Group? Answer inbound calls for 6 dealership locations and provide telephone support by connecting the caller to the appropriate person or department, scheduling or modifying service appointments,...
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Call Center Sales-siriusxm
2 days ago
Temple, United States Ecco Group Full time**ECCO Group USA is looking for call center sales agents!** **The role**: You will be calling customers who previously were signed up for the Sirius XM radio in their vehicle, whose free trial recently expired and offering them a promotional rate to continue their services. This is a call center sales position and we are looking for people with call center...
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Call Center Sales-SiriusXM
2 weeks ago
Temple, United States Ecco Group Full timeJob DescriptionJob DescriptionSalary: 11ECCO Group USA is looking for call center sales agents! The role:You will be calling customers who previously were signed up for the Sirius XM radio in their vehicle, whose free trial recently expired and offering them a promotional rate to continue their services. This is a call center sales position and we are...
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Operations Team Lead
7 days ago
Temple, United States WITRON Service America Full timeJob DescriptionJob DescriptionGeneral SummaryThe Team Lead- Operations are responsible for ensuring daily production targets are met through effective leadership, collaboration, and problem-solving. Acting as a front-line manager, the Team Lead will provide direct instruction and guidance to system operators while partnering with Maintenance, Onsite IT,...
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Member Team Lead
1 week ago
Temple, United States Sam's Club Full time**Position Summary...** **What you'll do...** Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure...
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Team Lead, Store Processing
3 weeks ago
Temple, United States PDI Technologies Full timeJob DescriptionJob DescriptionLocation: Temple, TX - Onsite Employee Level: People LeaderCareer Level: Mid-Level What You'll Need: Bachelor's degree in Business, related field OR equivalent experience4+ years related experience2+ years of supervisory experienceProficiency in Microsoft Office...
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Team Lead, Store Processing
2 weeks ago
Temple, United States PDI Technologies Full timeJob DescriptionJob DescriptionLocation: Temple, TX - Onsite Employee Level: People LeaderCareer Level: Mid-Level What You'll Need: Bachelor's degree in Business, related field OR equivalent experience4+ years related experience2+ years of supervisory experienceProficiency in Microsoft Office...
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Facility Operations Process Lead
2 months ago
Temple, United States META Full timeMeta is seeking a Facility Operations Process Lead to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our suite of products operates to meet the demands of our customers. The Facility Operations Process Lead will work with the larger Infrastructure Data Centers team to facilitate operating and maintaining...
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Team Lead, Fuel Accounting Services
3 weeks ago
Temple, United States PDI Technologies Full timeJob DescriptionJob DescriptionLocation: Temple, TX - Onsite Employee Level: People LeaderCareer Level: Mid-Level What You'll Need: Bachelor's degree in Business, related field OR equivalent experience2+ years of supervisory experience requiredPrevious financial or accounting experience...
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Team Lead, Fuel Accounting Services
2 weeks ago
Temple, United States PDI Technologies Full timeJob DescriptionJob DescriptionLocation: Temple, TX - Onsite Employee Level: People LeaderCareer Level: Mid-Level What You'll Need: Bachelor's degree in Business, related field OR equivalent experience2+ years of supervisory experience requiredPrevious financial or accounting experience...
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Facility Operations Process Lead
2 months ago
Temple, United States Meta Inc Full timeMeta is seeking a Facility Operations Process Lead to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our suite of products operates to meet the demands of our customers. The Facility Operations Process Lead will work with the larger Infrastructure Data Centers team to facilitate operating and maintaining...
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Team Lead, Accounting Services
4 days ago
Temple, United States PDI Technologies Full timeLocation: Temple, TX (onsite) Employee Level: Individual Contributor Career Level: Mid-level to Experienced What You Need: + Exhibits strong teamwork and interpersonal skills. + Has excellent organization, time management, listening, and communication skills. + Strong written and verbal communication skills with a proven ability to communicate clearly...
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Team Lead, Accounting Services
3 weeks ago
Temple, United States PDI Technologies Full timeJob DescriptionJob DescriptionLocation: Temple, TX (onsite)Employee Level: Individual ContributorCareer Level: Mid-level to Experienced What You Need:Exhibits strong teamwork and interpersonal skills.Has excellent organization, time management, listening, and communication skills.Strong written and verbal communication skills with a proven ability to...
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Team Lead, Accounting Services
2 weeks ago
Temple, United States PDI Technologies Full timeJob DescriptionJob DescriptionLocation: Temple, TX (onsite)Employee Level: Individual ContributorCareer Level: Mid-level to Experienced What You Need:Exhibits strong teamwork and interpersonal skills.Has excellent organization, time management, listening, and communication skills.Strong written and verbal communication skills with a proven ability to...