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Membership Sales Associate

4 months ago

Gilbert, United States StretchLab Gilbert Full time

StretchLab, a national leader in assisted stretching, is currently expanding our team and seeking a qualified Sales Manager that is focused on driving sales and service excellence for our luxury fitness brand. This is the perfect opportunity to interact with clients on a daily basis to create a supportive and meaningful community

POSITION: The Sales Associate will oversee all studio sales functionality

COMPENSATION & PERKS:

  • This position offers hourly base rate plus incentives
  • Employee Retail Discount

REQUIREMENTS:

  • 1+ year of fitness sales or relevant sales experience preferred
  • Confident in generating personal sales
  • Ability to manage and drive multiple revenue streams including memberships and retail
  • Must have excellent communication and strong interpersonal skills in person and over the phone
  • Must be solution-based and results oriented, competitive spirit
  • Ability to recognize areas of improvement and make changes using good judgment
  • An affinity and passion for fitness
  • Professional, punctual, reliable and neat and organized
  • Strong attention to detail and accuracy
  • Trustworthy and ability to handle confidential information
  • Ability to work harmoniously with co-workers, clients and the general public
  • Proficiency with computers and Studio software

DUTIES:

  • Lead generation including Grass Roots Marketing and networking
  • Membership and retail sales
  • Manage staff schedule
  • Collect out-standing dues
  • Maintain cleanliness and organization of the studio
  • Enforce studio policies and procedures
  • Provide exceptional level of customer service at the studio to existing members via face-to-face service, phone and email
  • Become proficient at ClubReady software to troubleshoot client account inquiries and possible sales opportunities
  • Contact prospects/leads to schedule barre class and enroll them in a membership
  • Drive and retain retail and membership sales
  • Maintain organization of staff, cleanliness and organization of the Studio
  • Enforce policies and procedures relating to customers
  • Ensure all forms, administrative supplies and studio literature is stocked and visible
  • Participate in as many networking/community events in the surrounding community and studio promotions as possible to be scheduled with Corporate
  • Execute light Operational duties such as: ordering supplies, scheduling staff, aid with social media and anything else Owner sees fit
  • Any other duties as assigned