Quality Control Inspector
2 months ago
Duties & Responsibilities:
- Conduct thorough quality control inspections of cleaning services provided by custodial staff to ensure compliance with company standards and client expectations.
- Develop and implement quality control procedures and protocols specifically tailored for cleaning and maintenance services.
- Identify and recommend corrective actions to ensure high standards of cleanliness and sanitation are met.
- Track and analyze data on quality control performance in custodial services to identify trends and areas for improvement.
- Maintain effective working relationships with customers, subcontractors, and internal team members to ensure satisfaction with janitorial services.
- Manage and prioritize cleaning projects to meet timelines and ensure high-quality service delivery.
- Train and supervise custodial staff on best practices and protocols in cleaning and maintenance services.
- Maintain up-to-date knowledge of cleaning practices, industry trends, and new technologies.
- Ensure compliance with regulatory agencies and industry guidelines specific to custodial services.
- At least three years of experience in janitorial or custodial services.
- Working knowledge of Quality Assurance and quality control plans relevant to cleaning and maintenance services.
- Experience as a Quality Control Inspector or Technician in custodial services preferred.
- Experience supervising cleaning staff preferred.
- Strong organizational, project planning, and management skills in a custodial context.
- Proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
- Excellent communication and interpersonal skills.
- Strong leadership and organizational abilities.
- Ability to work well under pressure and manage multiple tasks simultaneously in a custodial environment.
- Analytical skills to interpret data and make recommendations for improvement in cleaning services.
- Demonstrated ability to provide excellent customer service in a custodial setting.
- Flexibility to work during non-standard hours if necessary.
- This position requires work outside the office environment.
- Use of a personal vehicle may be required; a valid driver's license is required.
- Criminal record check required.
JOB CODE: 1000133
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