Associate Sales Engineer

2 weeks ago


Colorado Springs, United States DigiCert Full time
ABOUT DIGICERT

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust-and abstract idea-to work. That's digital trust for the real world.

DigiCert

POSITION

Associate Sales Engineer

JOB DESCRIPTION

We are looking for a highly motivated, performance-driven Associate Sales Engineer to be part of DigiCert.

This is a key role. As an Associate Sales Engineer, you will be responsible for establishing credibility while driving and managing all the technical aspects of the sales process. You will partner with Account Executives/Managers as a trusted and key technical advisor for DigiCert PKI/IoT/Signing solutions. The Associate Sales Engineer will articulate how DigiCert delivers value to technical and business stakeholders to enable them to make informed decisions. You will develop strong relationships with customers, retain and grow existing accounts in North America.

RESPONSIBILITIES
  • Partner with other members of the SE team to help ensure technical presales success
  • Develop and maintain a technical understanding of DigiCert solutions
  • Develop ability to provide or support demonstrations of DigiCert solutions and services to prospects/customers
  • Facilitate or support technical evaluations by prospective customers in a Proof of Concept (POC) environment
  • Assist other team members with responses to functional and technical elements of RFPs/RFIs
  • Develop ability to analyze customer needs to determine potential fit for DigiCert solutions and services to meet customer objectives
  • Capture feature request/enhancement input from prospects/customers to provide feedback to Product Management
  • Work in conjunction with other members of the sales team and cross-functional teams
  • Travel as necessary to customer sites and industry forums/conferences as needed to support the objectives of the department
QUALIFICATIONS
  • Working knowledge of basic IT environments (Windows, Linux, Mac, web servers, etc.)
  • Experience working with Cloud technologies and providers a plus (Azure, AWS, GCP, etc)
  • Familiarity with Microsoft Office Suite
  • Basic communication (written & verbal) and interpersonal skills
  • Basic diagnostic and problem-solving skills
  • Fluent in writing and speaking English
  • Must be detailed oriented, understand and process data accurately
  • Willingness to accept responsibility and accountability with a customer-first mindset
  • 0-3+ years work experience in a cybersecurity or technical role and a Bachelors degree or higher (preferably in systems management, computer science or cybersecurity)

__PRESENT__PRESENT
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