Information Technology Intern

3 months ago

Houston, United States Harvest Midstream Company Full time

Job Objective:
Provides technical support to assist the Information Technology Department in the delivery of various IT services for all company employees.

Essential Job Responsibilities:

  • Responsible for diagnosing and resolving unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature.
  • Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment.
  • Install and support PC, laptop, tablet and mobile hardware and software, as instructed.
  • Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function.
  • Participate in hardware and software reviews and recommend purchases.
  • Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades.
  • Performs other IT projects as assigned.
  • Maintains employee confidence and protects company assets, including intellectual property, by keeping information confidential.
  • Maintains technical knowledge by attending educational workshops and reviewing professional publications, establishing personal networks, and participating in professional associations.
  • Contributes to team effort by accomplishing related results, as needed.
  • Adheres to the company's values - integrity, ownership, urgency, alignment and innovation.
  • Supports company vision and mission.
  • Adheres to established work schedule, attendance standards and is punctual to work and meetings.
Other Job Responsibilities:
  • Other duties as assigned by management.
Qualifications:
  • Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public.
  • Ability to complete multiple, diverse tasks of differing priorities without close supervision.
  • Excellent written and verbal communication skills.
  • Outstanding organizational skills.
  • Proficiency in the use and application of the following software:
    Required: Microsoft Office Excel, Word, Outlook, and PowerPoint.
Education Requirements:
  • Required: Sophomore or Junior pursuing a Bachelor's Degree from an accredited four-year university or college with a degree in computer science, information systems, or a closely related field.
Certifications, Licenses, Registrations:
  • None

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