Host

4 weeks ago

Hancock, United States IHOP Full time

POSITION RESPONSIBILITIES

  • Report to work on time in a clean and complete proper uniform
  • Greet all customers with a smile and a verbal greeting
  • Promptly seat the guests by knowing seating availability and wait list; talk with guests on the way to the table
  • Provide menus and present specials to guests.
  • Stay available to guests and keep an eye out for servers who may need help
  • Ask guests about their meal and experience and thank them for coming in. Invite them to return.
  • Answer the telephone within 3 rings and ask permission to place on hold.
  • Help with bussing and resetting tables
  • Check restrooms for cleanliness every 30 minutes
  • Complete the position checklist while stocking and preparing the unit for the next shift.
  • Using all tools provided by the manager keep the work area clean at all times.
  • Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
  • Know your duties and the duties of coworkers to maximize teamwork throughout the day.
  • Communicate effectively with other team members.
  • Have a positive attitude during your shift.
POSITION REQUIREMENTS
  • Basic reading, writing, and verbal communication skills required.
  • Mobility required during the entire shift
  • Work as part of a team and help in other areas if need be


Perform such similar, comparable, or related duties as may be required or assigned.

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