Business Analyst
4 days ago
Duties and Responsibilities
• Responsible for documenting existing and future workflows
• Conduct Gap Analysis on current and future workflows to identify areas for improvement
• Analyze performance data to identify opportunities for improvement and adherence to standards
• • Consult with various stakeholder groups to identify issues and obstacles to effective project
implementation
• Identify, design and implement metrics to project, program and portfolio performance designed to
provide transparency across the organization
• Develop improvement plans in collaboration with PMO team
• Develop requirements for current and new workflows
• Author and maintain documentation including workflows, task descriptions, methods and job aids
• Develop plans and lead teams responsible for implementing identified improvements
• Conduct meetings with stakeholders to provide status on development and implementation plans
• Conduct meetings and workshops to identify process improvements
• Perform other duties related to business analysis as needed Preferred Skills and Experience
• Demonstrated proficiency in process mapping, business process improvement and project management.
• Demonstrated ability to manage competing priorities and needs.
• Demonstrated proficiency in developing and designing metrics.
• Experience analyzing data to identify opportunities for improvement
• Experience in gathering User Requirements and Needs Assessment.
• Demonstrated proficiency in Data Visualization.
• Experience in developing Analytics Reports and Dashboards.
• Intermediate to Advanced skills in Visio, Excel, Tableau or PowerBI and SQL.
• Experience documenting value streams, user requirements and job aids
• 10 years of Business Analyst experience.
• 5+ years of experience in an IT environment as a Business Analyst.
• Business Analyst certification (PMI, IIBA, other) is preferred.
• Lean Six Sigma Green Belt certification is preferred.
• Ability to manage competing priorities
• Excellent written, verbal, and interpersonal skills. Education:
• Undergraduate degree or equivalent experience
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