receptionist

5 days ago


Oak Ridge, Tennessee, United States Covenant Health Full time

Overview

Receptionist, Consumer Relations

PRN/OCC, Variable Hours and Shifts

With more than 30 specialties from Cardiology and Neurosurgery to Orthopedics and Vascular care, Methodist Medical Center was one of the first hospitals in East Tennessee to offer cutting-edge treatments and technologies that benefit people with life-threatening aneurysms, severely damaged knee, hip and shoulder joints, sudden heart failure, and non-healing wounds.

  • 283 licensed beds

  • 25 ICU beds

  • 12 intermediate care beds

  • 38 emergency suites

  • 2 cath labs

  • 8 LDRP suites

  • Over 250 active and courtesy physicians

  • Over 800 employees

Job Objectives:

Provide total receptionist coverage for the information desk and timely and correct information to the customer.

Recruiter:Alexa Robbins || arobbin2@covhlth.com|| 865-374-8110

Responsibilities

  • Answers multi-lined telephones and relays messages;

  • Greets customers;

  • Obtains patient information from the computer system;

  • Supplies patient's room number, patient's condition (if available) and other appropriate information;

  • Provides directions to all locations in medical center when requested by customers;

  • Provides current information regarding patient census;

  • Organizes patient transfers and discharges;

  • Responds to customer needs; refers problems to customer service manager;

  • Establishes unit and office supply needs and maintains supplies.

  • NON-ESSENTIAL FUNCTIONS:Other duties as assigned.

  • HEALTH/SAFETY/COMPETENCE:Cannot pose a direct threat to health or safety of self or others. Must provide safe, efficient, competent care to customer or patient population assigned. Must demonstrate competency of th

Qualifications

EDUCATION/KNOWLEDGE/SKILLS:

A high school education or its equivalent is required. Must be able to read with comprehension and write legibly. Course work or on-the-job experience in use of computer keyboard, multi-lined telephones, filing and general office procedures is required. Must demonstrate skill at using desk top software, including word processing, spreadsheet, database, and graphics applications as required.

EXPERIENCE:

Three to four years of experience in a receptionist position is preferred. Word processing experience is preferred.

LICENSURE/CERTIFICATIONS:

None is required.

Apply/Share

Job Title RECEPTIONIST

ID 4222709

Facility Methodist Medical Center of Oak Ridge

Department Name CONSUMER RELATIONS


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