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    Coordination of Personnel and Functions: Oversees front office staff daily, attends relevant meetings and training, and provides new staff training while serving as a lead resource. Conducts update meetings, verifies bank deposits, maintains supply i Patient Services, Representative, Patient, Customer Service, Healthcare, Medical, Payment


  • Erie, United States UPMC - Pittsburgh Medical Center Full time

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  • Erie, Pennsylvania, United States UPMC Full time

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  • Erie, United States UPMC Full time

    Are you looking for a flexible opportunity? UPMC Hamot's PACU would like to add a Casual Professional Staff Nurse to their team! IU or ICU experience highly preferred.Casual salary rates range from $34.00/hr to $39.30/hr. For more information on the Casual program please reach out to morrisonlm2@upmc.edu.Title and salary will be determined based upon...


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    Provide clear, understandable instructions to help patients navigate the healthcare system effectively, ensuring they understand their next steps and any follow-up actions needed. Address unresolved patient questions or needs, ensuring continuity of Patient, Representative, Healthcare


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  • Erie, Pennsylvania, United States UPMC Full time

    Position Overview:We are seeking a dedicated Pediatric Advanced Practice Provider (APP) to join our team in a casual capacity. This role involves providing outpatient pediatric care during evening and weekend hours.Key Responsibilities:Deliver outpatient care for minor pediatric injuries and illnesses.Collaborate with healthcare professionals to ensure...


  • Erie, PA, United States UPMC - Pittsburgh Medical Center Full time

    Job DescriptionSafe Harbors Crisis Residential Unit (CRU) is an 8-bed facility for diversion from inpatient behavioral health. Our team is staffed with registered nurses, CRNPs/PAs, masters level Therapists, technicians, and a discharge specialist. We provide services including medication management and adjustments, group and individual therapy, and...


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    UPMC Hamot's Operating Room has opportunities available for casual Surgical Technologists! We have a 17 suite operating room that offers wide variety of specialties from Robotics, Kidney Transplants, Trauma and almost everything in between.  We provide high quality care for both our elective and urgent patients from infant to geriatrics.  You are provided...


  • Erie, United States UPMC - Pittsburgh Medical Center Full time

    Job Description UPMC Hamot's Operating Room has opportunities available for casual Surgical Technologists! We have a 17 suite operating room that offers wide variety of specialties from Robotics, Kidney Transplants, Trauma and almost everything in between.  We provide high quality care for both our elective and urgent patients from infant to geriatrics. ...


  • Erie, United States UPMC - Pittsburgh Medical Center Full time

    Job DescriptionUPMC Hamot's Operating Room has opportunities available for casual Surgical Technologists! We have a 17 suite operating room that offers wide variety of specialties from Robotics, Kidney Transplants, Trauma and almost everything in between.  We provide high quality care for both our elective and urgent patients from infant to geriatrics. ...

  • Crisis Technician I

    3 months ago


    Erie, United States UPMC - Pittsburgh Medical Center Full time

    Job DescriptionSafe Harbors Crisis Residential Unit (CRU) is an 8-bed facility for diversion from inpatient behavioral health. Our team is staffed with registered nurses, CRNPs/PAs, masters level Therapists, technicians, and a discharge specialist. We provide services including medication management and adjustments, group and individual therapy, and...


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    Curtze Foodservice is a leading provider of food service solutions, dedicated to fostering and maintaining strong relationships with our valued customers, vendors, and staff. We are currently seeking a detail-oriented and proactive Customer Service Representative to join our team. If you thrive in a fast-paced environment, excel in multitasking, possess...

Patient Services Representative, Casual

2 months ago


Erie, United States UPMC Full time

A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Assist with administrative duties in the office including but not limited to scanning of medical records and faxing Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference Schedule or connect patient to resources to schedule for ancillary services at checkout Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Assist patients in education of financial responsibility and connect them to advocacy resources as needed Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries Promote MyUPMC patient portal and assist patients in registration when applicable Collect copayments and any other applicable patient payments at the point of service Provide a warm greeting for all patients Register patients in Biometrics (fingerprint recognition) program and explain benefits Confirm and/or update patient registration information at checkout Appropriately distribute / triage phone calls to other areas and / or clinical providers Schedule follow-up appointments within the practice at checkout High school diploma or equivalent is required. Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal OAPSA UPMC is an Equal Opportunity Employer/Disability/Veteran