Software Tester

Job Type

Full-time

Description

We are seeking a proactive and detail-oriented Entry Level & Quality Tester/Training Coordinator to join our team. This individual will play a crucial role in ensuring the quality and functionality of our Blaze CRM software through rigorous testing protocols 10-20% of the time. Additionally, they will be responsible for conducting comprehensive training sessions for all new hires to familiarize them with our CRM software 80% of the time. This role offers an excellent opportunity for career growth and development in quality assurance and training within a dynamic and innovative environment.

Key Responsibilities:

Quality Assurance:

• Execute manual and automated testing procedures to ensure the reliability, performance, and functionality of Blaze CRM software.
• Identify, document, and track software defects and inconsistencies using established methodologies.
• Collaborate closely with the development team to resolve issues and improve software quality.
• Develop and maintain comprehensive test documentation including test plans, test cases, and test reports.

• Develop training materials and resources for onboarding new hires onto Blaze CRM software.
• Conduct interactive and engaging training sessions to educate employees on the functionalities and features of Blaze CRM.
• Customize training content based on the specific needs and roles of different departments within the organization.
• Provide ongoing support and guidance to employees to ensure proficiency in utilizing Blaze CRM software effectively.

• Conduct testing on programming codes and scripts to ensure compliance with quality standards and specifications.
• Collaborate with software developers to understand code changes and their impact on software functionality.
• Document and communicate findings related to programming testing to relevant stakeholders.

• Bachelor's degree in computer science, Information Technology, or a related field.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent communication and interpersonal skills with the ability to effectively train and support employees.
• Basic understanding of programming languages and concepts.
• Familiarity with QA methodologies and testing techniques.
• Prior experience with CRM software.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Willingness to learn and adapt to new technologies and processes.