Desktop Support Engineer
2 weeks ago
Desktop Support Engineer
Requirement: Deskside support
Term of contract - 1 Year
Responsibilities
- Break Fix support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
- OEM Vendor co-ordination for faulty or new hardware requirements
- IMAC is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
Desk Side Support includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
- Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
- Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
- Co-ordination with OEM on Hardware/Software issues
- Ticket information documentation using ITSM tool.
- Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
- Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
- Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
- Hardware and software provisioning (check-in and check-out)
- Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
- Articulate technical solutions to non-technical users in simple and easy to understand terms
- Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
- Uplift and reimage of leaver equipment and update of asset management system/CMDB.
- Update of asset management system/CMDB according to Joiner Mover Leaver Process
-
Desktop Support Engineer
3 weeks ago
Palo Alto, United States SISL Global Full timeDesktop Support EngineerRequirement: Deskside support Term of contract – 1 YearResponsibilities“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipmentOEM Vendor co-ordination for faulty or new hardware requirements“IMAC” is an industry term...
-
Desktop Support Engineer
3 weeks ago
Palo Alto, United States SISL Global Full timeDesktop Support EngineerRequirement: Deskside support Term of contract – 1 YearResponsibilities“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipmentOEM Vendor co-ordination for faulty or new hardware requirements“IMAC” is an industry term...
-
Desktop Support Engineer
3 weeks ago
palo alto, United States SISL Global Full timeDesktop Support EngineerRequirement: Deskside support Term of contract – 1 YearResponsibilities“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipmentOEM Vendor co-ordination for faulty or new hardware requirements“IMAC” is an industry term...
-
Desktop Engineer Lead
4 days ago
Palo Alto, California, United States Diverse Lynx Full timeDesktop Engineer LeadWe are seeking a skilled Desktop Engineer with 4 to 6 years of experience to join our dynamic team at Diverse Lynx LLC.Key Responsibilities:Manage and optimize device management solutions to enhance productivity and security across the organization.Own the engineering of images for Windows physical (desktop, laptop, tablet)...
-
Desktop Support Specialist
3 weeks ago
Palo Alto, California, United States SISL Global Full timeDesktop Support EngineerAt SISL Global, we are seeking a skilled Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key Responsibilities:Break Fix Support: Diagnose and repair hardware and software issues on desktops, laptops, and mobile...
-
Senior Desktop Support Engineer
7 days ago
Palo Alto, United States Motion Recruitment Partners, LLC Full timeWe are a prestigious law firm based in Palo Alto, CA, seeking a Senior Desktop Support Engineer with a minimum of 5 years of experience. This role focuses on providing Tier 1 & Tier 2 support, printer/AV troubleshooting, white glove service for high-profile users, and mobile device support. The Senior Desktop Support Engineer will be a key point of contact...
-
Senior Desktop Support Engineer
3 weeks ago
Palo Alto, United States Motion Recruitment Full timeWe are a prestigious law firm based in Palo Alto, CA, seeking a Senior Desktop Support Engineer with a minimum of 5 years of experience. This role focuses on providing Tier 1 & Tier 2 support, printer/AV troubleshooting, white glove service for high-profile users, and mobile device support. The Senior Desktop Support Engineer will be a key point of contact...
-
Desktop Support Specialist
4 weeks ago
Palo Alto, California, United States InDepth Engineering Solutions, LLC Full timeJob SummaryInDepth Engineering Solutions, LLC is seeking a highly skilled and experienced Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key...
-
Desktop Support Specialist
3 weeks ago
Palo Alto, California, United States InDepth Engineering Solutions, LLC Full timeJob SummaryWe are seeking a highly skilled Desktop Support Technician to join our team at InDepth Engineering Solutions, LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring they have the tools and resources they need to perform their jobs efficiently.Key...
-
Desktop Support Supervisor
2 weeks ago
Palo Alto, California, United States Rivian Automotive Full timeAbout RivianRivian is a pioneering company that's on a mission to keep the world adventurous forever. We're committed to building emissions-free Electric Adventure Vehicles and attracting curious, courageous souls to join our team. Our diverse backgrounds are united by a love of the outdoors and a desire to protect it for future generations.Role SummaryWe're...
-
Desktop Support Technician
3 weeks ago
Palo Alto, United States InDepth Engineering Solutions, LLC Full timeExperience with:Deploying updating optimizing and troubleshooting Windowsbased andMacbased workstations in a corporate environment leveragingConfigMgr Microsoft Intune Jamf (Casper) and other systemmanagement tools Experience with: Wired/Wireless networks VPNCollaboration tools (Chat and Video Conferencing) A/V devices andconference room systems. Support...
-
Desktop Support Technician
1 week ago
Palo Alto, United States InDepth Engineering Solutions, LLC Full timeExperience with: Deploying updating optimizing and troubleshooting Windowsbased and Macbased workstations in a corporate environment leveraging ConfigMgr Microsoft Intune Jamf (Casper) and other system management tools Experience with: Wired/Wireless networks VPN Collaboration tools (Chat and Video Conferencing) A/V devices and conference room systems. ...
-
Palo Alto, California, United States Intelliswift Software Full timeJob Title: On-Site Desktop IT End User Services Deployment TechnicianCompany: Intelliswift SoftwareJob Summary:We are seeking a skilled On-Site Desktop IT End User Services Deployment Technician to join our team. The ideal candidate will have experience with Windows 10 and Windows 11, as well as Microsoft Autopilot for Windows 11 installation.Key...
-
Palo Alto, California, United States Intelliswift Software Full timeJob Title: On-Site Desktop IT End User Services Deployment TechnicianLocation: RemoteCompany: Intelliswift SoftwareJob Summary:Intelliswift Software is seeking a skilled and dedicated On-Site Desktop IT End User Services Deployment Technician for a temporary assignment. The candidate will work primarily with Lenovo X1 Carbon Windows laptops running Windows...
-
Desktop IT End User Services Deployment Technician
2 months ago
Palo Alto, United States Intelliswift Software Full timeJob Title: On-Site Desktop IT End User Services Deployment TechnicianLocation: Palo Alto, CACompany: Jazz PharmaceuticalsAssignment Duration: September 2024 - March 2025Job Summary:Jazz Pharmaceuticals is seeking a dedicated and skilled On-Site Desktop IT End User Services Deployment Technician for a temporary assignment from September 2024 to March 2025....
-
Palo Alto, California, United States Intelliswift Software Full timeJob Title: On-Site Desktop IT End User Services Deployment TechnicianLocation: Palo Alto, CACompany: Jazz PharmaceuticalsAssignment Duration: September March 2025Job Summary:Jazz Pharmaceuticals is seeking a dedicated and skilled On-Site Desktop IT End User Services Deployment Technician for a temporary assignment from September 2024 to March 2025. The...
-
Desktop IT End User Services Deployment Technician
2 months ago
Palo Alto, United States Intelliswift Software Full timeJob Title: On-Site Desktop IT End User Services Deployment TechnicianLocation: Palo Alto, CACompany: Jazz PharmaceuticalsAssignment Duration: September 2024 - March 2025Job Summary:Jazz Pharmaceuticals is seeking a dedicated and skilled On-Site Desktop IT End User Services Deployment Technician for a temporary assignment from September 2024 to March 2025....
-
palo alto, United States Intelliswift Software Full timeJob Title: On-Site Desktop IT End User Services Deployment TechnicianLocation: Palo Alto, CACompany: Jazz PharmaceuticalsAssignment Duration: September 2024 - March 2025Job Summary:Jazz Pharmaceuticals is seeking a dedicated and skilled On-Site Desktop IT End User Services Deployment Technician for a temporary assignment from September 2024 to March 2025....
-
Backend Software Engineer
3 months ago
Palo Alto, United States Acceler8 Talent Full timeIntroductionJoin our dynamic team, where we are innovating in the hardware engineering sector with a foundational model designed to enhance the design process. Our mission is to autonomously create state-of-the-art hardware designs, pushing the boundaries of efficiency and cost-effectiveness. Positioned at the intersection of the rapidly growing...
-
Backend Software Engineer
2 weeks ago
palo alto, United States Acceler8 Talent Full timeIntroductionJoin our dynamic team, where we are innovating in the hardware engineering sector with a foundational model designed to enhance the design process. Our mission is to autonomously create state-of-the-art hardware designs, pushing the boundaries of efficiency and cost-effectiveness. Positioned at the intersection of the rapidly growing...