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Physical Security Specialist

2 months ago

Zanesville, United States Park National Full time
Description

This position is hybrid with required days in Newark, Ohio.

JOB RESPONSIBILITIES

  • Identify and evaluate requests for access to physical security systems and Bank property, such as alarm code access and physical badge access.
  • Assess system alerts related to physical security devices and/or equipment, escalate to the appropriate business line, and engage the physical security vendor as needed.
  • Work with stakeholders to ensure information such as alarm codes and emergency contacts, is current and accurate.
  • Review and secure digital evidence related to fraud investigations, law enforcement request and subpoenas, in accordance with department procedures.
  • Provide incident response support for events such as alarm notifications, 911 call alerts, suspicious activity, abnormal behavior, and accidents on Bank property.
  • Ensure tasks are completed within assigned service level agreements (SLAs) and input metrics.
  • Support and assist Physical Security Receptionist position as needed.
  • Individually participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
  • Participate in cross-training and departmental support initiatives.
  • Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
  • Deliver a consistent, high level of service within our Serving More standards
  • Other duties as assigned

COMPETENCIES

  • Interpersonal/Customer Service Skills
  • Written and Verbal Communication
  • Ability to understand and follow directions
  • Adaptable to change
  • Basic Computer Skills
  • Ability to build collaborative relationships
  • Ability to work as part of a team
  • Organizational Skills/Details Oriented
  • Analytical Thinking
  • Able to Multi-Task or juggle Priorities
  • Problem/Situation Analysis
  • Technical Expertise

PHYSICAL REQUIREMENTS

This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information.

A flexible work arrangement is available for this position.