Case Manager

4 weeks ago

Richmond, United States Capital Area Health Network Full time
Primary Responsibilities

· Assesses needs of individuals and/or families.
• Interviews clients, obtains family, social, and medical information.
• Determines if referrals are appropriate and whether clients are eligible for sponsored programs.
• Provides counseling and services in both individual and group settings.
• Discusses goals, expected outcomes and means with which to meet goals and expected outcomes.
• Assists clients in the completion of required paperwork for items that may determine program eligibility, referrals, or provide job assistance, such as job applications.
• Provides transportation services as required.
• Manages records and documentation of services provided and participates in team case conferences.
• Acts as a liaison with other staff with referrals and transitioning of clients.
• Coordinates benefits and referrals to other agencies, whether internal or community based.
• Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
• Maintain case history records and prepare reports.
• Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
• Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.
• Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures.
• Serve on policymaking committees, assist in community development, and assist client groups by lobbying for solutions to problems.
• Conduct social research.
• Performs other related duties as required.

Skills and Knowledge

· Knowledge of theories and research on personality and intellectual growth and development, individual differences, human motivation, and abnormal behavior.

· Knowledge of interview techniques.

· Knowledge of local community resources.

· Ability to establish and maintain effective working relationships with clients, community groups, department and agency staff members, and fellow staff members.

· Ability to communicate effectively in both oral and written form.

Qualifications and Education

· MSW from an accredited school of social work;

· BSW from an accredited school of social work and one year of social work experience; OR

· Bachelor's degree in a related field with 15 hours of social work/counseling courses and two years of social work experience; OR

· Master’s degree a related field and one year social work experience.

· Possession of a valid Virginia Driver’s License.

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