Customer Claims Representative
1 month ago
Customer Claims Representative BCforward is currently seeking a highly motivated Customer Claims Representative in Denver, CO / Hybrid Position Title: Customer Claims Representative Location: Denver, CO / Hybrid Anticipated Start Date: 05/13 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 5+ month(s) Job Type: Contract Pay Range: $18-$21 Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Job Description: We are seeking a dedicated and skilled contract Intermediate-Level Customer Claims Representative to join our dynamic and global shared services team. As a Customer Dispute Management Representative, you will be responsible for effectively managing and resolving customer disputes and concerns in a timely and satisfactory manner. Your role will involve investigating internal and external customer complaints and claims, communicating with various internal teams, and ensuring that customer issues are resolved in alignment with company policies and customer satisfaction goals. Job Responsibilities: Complicated Dispute Resolution: Investigate and resolve more complicated customer disputes and concerns related to product or service quality, billing discrepancies, shipping issues, and any other customer-related concerns in a professional and empathetic manner. Collaboration: Liaise with internal teams such as sales, order admin, product managers, financial controllers, credit & collections, cash applications, and operations to gather relevant information and collaborate on finding appropriate solutions to customer disputes. Problem Solving: Analyze complex situations and find creative solutions to ensure that customer issues are resolved to their satisfaction while maintaining the company's best interests. Documentation: Maintain accurate and detailed records of customer interactions, investigations, and resolutions in the company's CRM system. Escalation: Escalate unresolved or complex disputes to higher levels of authority within the organization while providing comprehensive background information to aid in their resolution. Continuous Improvement: Provide feedback & insights to management on recurring customer disputes, process inefficiencies, ongoing improvements in customer service and operational processes. Customer Satisfaction: Strive to meet or exceed customer satisfaction targets by addressing concerns promptly, demonstrating empathy, and ensuring a positive overall customer experience. Tax Corrections: Issue credits/debits to correct taxing errors. Special Projects: Participate in testing scenarios for special internal system enhancements. What Experience Should You Have? 2-4 Year Degree preferred; additional education or training in claims processing, business administration, accounting/finance, software delivery or supply chain management is a plus. 1-2 years experience in claims management, accounting, order administration, sales support, or related work is preferred but not mandatory. Experience in customer service, dispute resolution, order administration, accounting/finance, sales support, or a related field is preferred. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Empathetic and patient approach to handling customer concerns and resolving disputes. Strong organizational skills, attention to detail and accuracy in data entry and order processing. Excel ent communication skills, both written and verbal, to interact
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Customer Claims Representative
3 weeks ago
Westminster, United States Russell Tobin Full timeJob DescriptionJob DescriptionAn American Software Company is Looking to Hire a Customer Claims Representative for a 5 MONTH HYBRID W2 CONTRACT - APPLY TODAY!**CANDIDATE MUST BE LOCAL TO WESTMINSTER, CO AS THIS IS A HYBRID ROLE**$$: $20-$22/hr. DOEWe are seeking a dedicated and skilled Intermediate-Level Customer Claims Representative to join our dynamic and...
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Claims Service Representative
1 month ago
Westminster, United States Russell Tobin Full timeAn American Software Company is Looking to Hire a Customer Claims Representative for a 5 MONTH HYBRID W2 CONTRACT - APPLY TODAY!**CANDIDATE MUST BE LOCAL TO WESTMINSTER, CO AS THIS IS A HYBRID ROLE**$$: $20-$22/hr. DOEWe are seeking a dedicated and skilled Intermediate-Level Customer Claims Representative to join our dynamic and global shared services team....
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Claims Service Representative
1 month ago
Westminster, United States Russell Tobin Full timeAn American Software Company is Looking to Hire a Customer Claims Representative for a 5 MONTH HYBRID W2 CONTRACT - APPLY TODAY!**CANDIDATE MUST BE LOCAL TO WESTMINSTER, CO AS THIS IS A HYBRID ROLE**$$: $20-$22/hr. DOEWe are seeking a dedicated and skilled Intermediate-Level Customer Claims Representative to join our dynamic and global shared services team....
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Claims Service Representative
1 month ago
Westminster, United States Russell Tobin Full timeAn American Software Company is Looking to Hire a Customer Claims Representative for a 5 MONTH HYBRID W2 CONTRACT - APPLY TODAY!**CANDIDATE MUST BE LOCAL TO WESTMINSTER, CO AS THIS IS A HYBRID ROLE**$$: $20-$22/hr. DOEWe are seeking a dedicated and skilled Intermediate-Level Customer Claims Representative to join our dynamic and global shared services team....
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Claims Representative
2 weeks ago
Westminster, United States Akkodis Full timeAkkodis is seeking a Customer Claims Representative for a contract position in Westminster, CO (Hybrid)Pay Range: $17 - $21/hour;The rate may be negotiable based on experience, education, geographic location, and other factors.Qualifications1-2 years of experience in claims management, order administration, sales support.Experience in customer service,...
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Supervisor Customer Claims
2 weeks ago
Westminster, United States Viewpoint Full timeYour role will involve being the point of contact for escalations of highly complex internal and external customer complaints and claims, communicating with various internal teams, and ensuring that customer issues are resolved in alignment with comp Supervisor, Continuous Improvement, Claims, Customer Experience, Operations, Technology, Business Services,...
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Customer Service Representative
2 weeks ago
Westminster, United States Zack Miller - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative with Zack Miller State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance...
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Customer Service Representative
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Westminster, United States FASTSIGNS #131101 Full time**Benefits**: - 401(k) matching - Company parties - Competitive salary - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Training & development Westminster Fastsigns is hiring for a Customer Service Representative to join our team! Benefits/Perks: - Competitive Pay - Paid Vacation and Holidays - Performance Bonus...
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Customer Service Representative
2 weeks ago
Westminster, United States William Vu - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
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Customer Service Representative
7 days ago
Westminster, United States English American Tailoring Full timeThe Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. - **Duties/Responsibilities**: - Collects and enters orders for new or additional products or services. - Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the...
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Customer Service Representative
1 day ago
Westminster, United States English American Tailoring Full timeThe Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. - **Duties/Responsibilities**: - Collects and enters orders for new or additional products or services. - Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the...
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Customer Service Representative
1 day ago
Westminster, United States Absolute Airflow Full timeAbsolute Airflow has consistently provided top-notch services to residential and commercial clients, earning a reputation for reliability, expertise, and customer satisfaction. As we continue to grow and innovate, we are currently seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service...
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Customer Service Representative
2 weeks ago
Westminster, Colorado, United States Circle K Full timeStore : 13441 Beach Blvd, Westminster, California 92683Availability - Shift/Days Full time Day Shift - Weekends (ranging from 6am to 5pm)Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a...
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Customer Service Representative
1 week ago
Westminster, Colorado, United States Circle K Full timeStore : 13441 Beach Blvd, Westminster, California 92683Availability - Shift/Days Full time Day Shift - Weekends (ranging from 6am to 5pm)Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a...
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Customer Service Representative
2 weeks ago
Westminster, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 7422 Garden Grove Bl, Westminster, California 92683 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a...
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Customer Service Representative
1 week ago
Westminster, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 7422 Garden Grove Bl, Westminster, California 92683 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a...
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Customer Service Representative
6 days ago
Westminster, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 7422 Garden Grove Bl, Westminster, California 92683 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a...
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Customer Service Representative
2 weeks ago
Westminster, United States Planet Fitness - PF Baseline Fitness Full timeJob DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insuranceOpportunity for advancementVision insuranceJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Essential...
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Customer Service Representative
7 days ago
Westminster, United States Planet Fitness - PF Baseline Fitness Full timeJob DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insuranceOpportunity for advancementVision insuranceJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Essential...
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Customer Representative
13 hours ago
Westminster, United States EVS Inc Full timeJob DescriptionJob DescriptionElysium Ventures is expanding its reach to the local area and we could not be more excited. Over the years, we have been working with the government-funded Federal Lifeline Program. Through our partnership, we have been able to connect those less fortunate with communication tools that allow them to improve their quality of life...
