Desktop Support Technician
3 months ago
Location: 800 Cabin hill dr, Greensburg, PA
Work with onsite team doing computer builds and adhoc software/hardware repairs with min 3 years of Desktop support experience
What will the primary day-to-day responsibilities entail for this person? Creating and resolving Desktop issues For First Energy Employees Onsite and Remote. Primary duties will include standard desktop/Laptop break/fix items • Receive user calls and offer remote or on-site support. • Troubleshoot system, office, hardware, and business applications • Management and installation of equipment in the meeting room (projector, laptop, and videoconference) • Monitor calls, incidents and requests using client provided ServiceNow tool What is the TOP 2 required skills that candidates must have? Great Customer Service, Desktop Support (Win10 and Office 365). What will the work schedule be for this position? (M-F) 8am-5pm. Overtime? No. On-call? No. How many overall years of experience should this person have? 12 -24 months Enterprise Desktop Support. Do they need any specific certifications or education? CompTIA A+. If contract to hire what is the conversion rate? Not more than $24/hr Contract How many miles per day will the contractor be driving? No. What is the exact work location or city, state, zip? 800 Cabin hill dr, Greensburg, PA 15601
800 Cabin hill dr, Greensburg, PA 15601
Deskside Support Experience - 3 years
Imaging Experience - 3 years
Microsoft Windows- 3 years
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