Lead Tap Room Associate

2 months ago

Oakland Park, United States Funky Buddha Management LLC Full time

Principle Responsibilities / Position Purpose

The Lead Server works in the bar and guest areas of our tap room. Lead Servers ensure that customers have an enjoyable experience by providing quality customer service. Lead servers work in the front of the business taking orders, serving drinks, collecting payment, and removing glassware from the table in a timely manner. Lead servers are role models for other servers and help managers with training and ensuring the FOH runs smoothly as a cohesive group, in addition to acting as on-duty manager when needed.

EXAMPLE OF DUTIES:

ESSENTIAL FUNCTIONS

  • Assist Managers with ongoing training of current employees.
  • Act as a "Buddy" for new hires, including driving their initial training program and following up with them throughout their first 90 days (this includes communicating with Management about the new hires' progress, and how to improve any deficiencies).
  • Maintain Tap Room and Cooler organization and cleanliness standards.
  • Act as on-duty manager, which includes opening and closing registers, tip disbursement, and ensuring the staff has completed all required tasks.
  • Assist with processing discounts and comps in POS system.
  • Assist with large parties and events to ensure quality of service is provided.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Explain how various menu items are prepared, describing ingredients and brewing methods.
  • Inform customers of daily specials/offerings.
  • Take orders from patrons for beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Check with customers to ensure that they are enjoying their experience and take action to correct any problems.
  • Prepare and present checks that itemize and total costs and sales taxes.
  • Collect payments from customers.
  • Clean tables or counters after patrons have finished dining.
  • Stock service areas and complete required side work.
  • Updates job knowledge by participating in staff training opportunities.
  • This list is not exhaustive and job functions are subject to change to accommodate changing business needs.

PHYSICAL REQUIREMENTS

Near Vision Constant

Far Vision Constant

Hearing Constant

Talking Constant

Walking Constant

Standing Constant

Reaching Frequent

Computer Use Frequent

Grasping Frequent

Crouching, Bending, Stooping Frequent

Lifting/Carrying up to 30 lbs Frequent (50 lbs Occasional)

Pushing/Pulling Occasional

Sitting Occasional

Climbing Stairs Occasional

SAFETY REQUIREMENTS

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

  • Safety goggles when walking through the Production area

Employees will be trained in the proper use and care of assigned PPE.  Funky Buddha Brewery provides the required PPE.  It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly to your manager.

ORGANIZATIONAL RELATIONSHIPS

No positions directly report to this position.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Possess a valid State of Florida approved server training certification and/or be willing to successfully complete training provided by Funky Buddha Brewery.
  • Strong knowledge of restaurant/tap room operations and service procedures.
  • Strong communication and customer service skills.
  • Possess basic math skills, possess the ability to handle money and operate a cash register and POS system.
  • Be able to work in a standing position for long periods of time (up to 8 hours).
  • Be able to reach, bend, stoop and frequently lift up to 30 pounds, occasionally up to 50 pounds.
  • Punctual and regular, reliable attendance.
  • Honesty and Integrity.
  • Basic computer skills and knowledge. Experience with an iPad is a plus.
  • Ability to work quickly, problem solve and think on your feet while maintaining poise in a fast-paced environment.
  • Ability to talk to others to convey information effectively.
  • Positive, infectious attitude and sense of humor. Personable, kind, and customer service oriented.
  • Passion for the service industry, desire to be part of a team and work hard, high level of self-awareness and long-term view of success.
  • Well-versed in: beer history; brewing techniques; preparation techniques, styles, flavor profiles or possess a willingness to learn.
  • Must be at least 21 years old.

QUALIFICATION STANDARDS

EDUCATION

High School diploma preferred.

EXPERIENCE

One year serving experience at Funky Buddha Brewery required.

LICENSES OR CERTIFICATES

ServSafe certificate required.

GROOMING

All employees must maintain a neat, clean and well-groomed appearance.

OTHER

Additional language ability preferred.

NOTICE:

Upon employment, all employees are required to fully comply with Funky Buddha Brewery’s rules and regulations for the safe and efficient operation of brewery facilities. Employees who violate these rules and regulations will be subject to disciplinary action, up to and including termination of employment.

  • Dining Room Service Ambassador

    4 weeks ago

    Massapequa Park, New York, United States Tap Room Full time

    Company Overview">">The Tap Room is a casual dining restaurant that prioritizes excellent service and hospitality.">">Salary">$15.00 - $20.00 per hour (State-required minimum wage for tipped position)">Job Description">Role Summary:">We are seeking a highly motivated Dining Room Service Ambassador to join our team. As a key member of our front-of-house...

  • Lead Tap Room Team Member

    6 days ago

    Oak Park, Michigan, United States Funky Buddha Management LLC Full time

    Job OverviewWe are seeking a highly skilled and experienced Lead Tap Room Associate to join our team at Funky Buddha Management LLC. As a Lead Tap Room Associate, you will play a vital role in ensuring that our customers have an exceptional experience by providing top-notch customer service.The estimated salary for this position is $35,000 - $45,000 per...

  • Culinary Team Lead

    1 day ago

    Massapequa Park, New York, United States Tap Room Full time

    Career OpportunityTap Room is an ever-growing hospitality group with a passion for creativity, progression, and originality. As a Line Cook, you will join a dynamic team dedicated to delivering exceptional guest experiences.Responsibilities:Preparation and presentation of high-quality dishes.Effective management of food preparation areas and...

  • Senior Tap Room Associate

    5 days ago

    Oak Park, Michigan, United States Funky Buddha Management LLC Full time

    About the Role: We are seeking a dedicated and experienced Tap Room Associate Senior to join our team at Funky Buddha Management LLC. As a Tap Room Associate Senior, you will play a crucial role in ensuring that customers have an exceptional experience while visiting our tap room. You will be responsible for providing top-notch customer service, assisting...

  • Tap Room Associate Leader

    4 weeks ago

    Oak Park, Michigan, United States Funky Buddha Management LLC Full time

    Job Title: Lead Tap Room AssociateThe Lead Tap Room Associate works in the bar and guest areas of our tap room, ensuring customers have an enjoyable experience through quality customer service. This role involves taking orders, serving drinks, collecting payment, and removing glassware from the table in a timely manner. As a Lead Server, you will be a role...

  • Lead Tap Room Specialist

    6 days ago

    Oak Park, Michigan, United States Funky Buddha Management LLC Full time

    About the Role: We are seeking a highly skilled and experienced Tap Room Lead to join our team at Funky Buddha Management LLC. As a Tap Room Lead, you will play a crucial role in ensuring that customers have an exceptional experience while visiting our tap room. You will be responsible for providing top-notch customer service, leading by example, and...

  • Lead Tap Room Associate

    4 weeks ago

    Oak Park, Michigan, United States Funky Buddha Management LLC Full time

    Job OverviewFunky Buddha Management LLC is seeking a skilled Lead Tap Room Associate to join our team in providing exceptional customer service and ensuring a seamless dining experience for our guests.Estimated Salary$45,000 - $55,000 per year, based on experience and location.Key ResponsibilitiesAct as a role model for other servers, demonstrating excellent...

  • Tap Room Service Manager

    5 days ago

    Oak Park, Michigan, United States Funky Buddha Management LLC Full time

    Job DescriptionFunky Buddha Management LLC is seeking a highly motivated and experienced Lead Tap Room Associate to join our team. As a Lead Tap Room Associate, you will be responsible for ensuring that our customers receive exceptional service and have a positive experience.The estimated salary for this position is $40,000 - $55,000 per year, depending on...

  • Kitchen Cleaning Specialist

    1 day ago

    Massapequa Park, New York, United States Tap Room Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Kitchen Cleaning Specialist to join our team at Tap Room. The ideal candidate will be responsible for maintaining a safe and sanitary kitchen environment, ensuring that all dishes, utensils, and equipment are cleaned and sanitized throughout the shift.

  • Customer Experience Specialist

    2 hours ago

    Massapequa Park, New York, United States Tap Room Full time

    Job Summary\We are seeking a Customer Experience Specialist to join our team at Tap Room, a lively restaurant in New York. The successful candidate will be responsible for ensuring that every guest has a memorable and enjoyable dining experience.\This role requires excellent communication skills, a keen eye for detail, and the ability to multitask...

  • Kitchen Operations Manager

    13 hours ago

    Massapequa Park, New York, United States Tap Room Full time

    Job DescriptionAs a Line Cook at Tap Room, you will play a critical role in delivering exceptional dining experiences for our guests. You will work closely with our culinary team to prepare and present dishes that meet our high standards.Key Qualities:Previous experience in a fast-paced kitchen environment.Ability to multitask and prioritize tasks...

  • Executive Chef

    1 day ago

    Massapequa Park, New York, United States Tap Room Full time

    Job OverviewWe are seeking an experienced Line Cook to join our team at Tap Room, a dynamic hospitality group with multiple locations across NY. As a key member of our kitchen operations, you will be responsible for preparing and cooking high-quality dishes for our loyal guests.Key Responsibilities:Ensure the cleanliness and organization of food preparation...

  • Food Preparation Assistant

    25 minutes ago

    Massapequa Park, New York, United States Tap Room Full time

    Tap Room is seeking a highly skilled Dishwasher to join our team. In this role, you will be responsible for maintaining a clean and safe kitchen environment.About the JobWe are looking for someone who can efficiently clean all plates, glassware, and silverware while keeping up with the pace of the shift.Maintain a safe and sanitary workspace throughout their...

  • Sales Associate

    3 months ago

    Overland Park, United States Rack Room Shoes Full time

    Rack Room Shoes - Bluhawk Shopping Center [Sales Associate / Team Member] As a Sales Associate at Rack Room Shoes, you'll: Create an excellent shopping experience for the customers through awareness and company service standards; Maintain awareness of all current sales promotions; Maintain merchandise presentation; Develop and maintain necessary product...

  • Funky Buddha Management Team Leader

    2 days ago

    Oak Park, Michigan, United States Funky Buddha Management LLC Full time

    Tap Room Operations LeaderFunky Buddha Management LLC seeks a seasoned Assistant Manager to oversee all aspects of our tap room operations. This key role involves managing a diverse team and driving business growth through exceptional customer service and operational efficiency.Main ResponsibilitiesLead and develop tap room staff in areas such as customer...

  • Sales Associate Lead

    17 hours ago

    Oakland, California, United States ACShops LLC Full time

    At ACShops LLC, we're seeking a highly skilled Sales Associate Lead to join our team in Oakland. As a leader on duty, you will be responsible for building a loyal customer base through engagement and conversion. Your ability to model excellent customer experience standards and support sales associates' growth will make you an invaluable asset to our...

  • Lead Generation Associate

    2 weeks ago

    Oakland, California, United States The Nieves Law Firm, APC Full time

    About the RoleDo you have a background in sales and a passion for helping others? We are seeking a Lead Generation Associate to join our team at The Nieves Law Firm, APC. In this role, you will be responsible for generating leads, conducting sales calls, and onboarding new clients.You will work closely with our team to ensure a smooth onboarding process and...

  • Dining Room Server

    13 hours ago

    Oakland, California, United States Levy Full time

    Experience the thrill of serving food in a fast-paced restaurant environment with Levy, a leading provider of hospitality services.About UsFounded 40 years ago in Chicago, Levy has grown to become a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.Job SummaryThis is a...

  • Certified Operating Room Associate

    4 days ago

    Avon Park, Florida, United States MODEL HEALTH LLC Full time

    About the RoleWe are looking for a Certified Operating Room Associate to work with us at Model Health LLC. This individual will be responsible for coordinating the safe and effective performance of surgical procedures in both the operating room and minor procedure rooms. They will also prepare the procedural areas with appropriate instruments and...

  • Dining Room Service Associate

    3 days ago

    Bethel Park, Pennsylvania, United States The Residence at Bethel Park Full time

    **Job Summary:**We are seeking a motivated and detail-oriented individual to fill the position of Senior Living Server at The Residence at Bethel Park. As a valued member of our team, you will have the opportunity to make a positive impact on the lives of our senior residents.Key Duties:Assist in set-ups and dining room service.Take orders and serve food in...