Manager, Case Coordination

3 weeks ago

Norwich, United States Hartford Healthcare Full time

Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Join us at Backus Hospital as we live our values every day. As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond. By embodying these values we have become nationally respected for patient care and most trusted for personalized coordinated care. Come be part of something special For more than 118 years, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties, and are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities. JOB SUMMARY Provides leadership, resource, and oversight of the care management team at Backus Hospital, Collaborates with the care management team in the East Region and at the system level. Works with leadership at Backus Hospital to provide cohesive program management and with the Regional Director of Care Management. Is responsible for the daily operation as well as specialty programs which encompass transition planning, social work, clinical resource and utilization management. Comprehends and embraces the changing healthcare landscape including care delivery redesign and alternative payment models and effectively leads departments through this transformational change. Embodies innovative thinking specifically around the continuum of care, identifying opportunities for constituent engagement in the pre and post-acute settings. Education: Bachelor's degree in Social Work (BSW) or Nursing (BSN) required. MSW /MSN or Master's in relevant healthcare field preferred. Experience: 3 years of health care experience; 3-5 years managerial experience required. 5 years of health care experience; 5-7 years managerial experience preferred. Licensure, Certification, Registration: *Nurses require State of CT RN licensure. CT licensure and certification in relevant field preferred. *Knowledge, Skills and Ability Requirements Ability to read and understand oral and written instructions, and effectively communicate information. Basic computer skills (including opening/reading email, basic internet use) Must possess expert level of knowledge in departmental field of concentration. Ability to effectively monitor and manage the effectiveness of departmental function and programs. Demonstrated ability to develop short and long term operational and strategic plans. Broad understanding of business strategies and implementation processes. Demonstrated leadership abilities. Ability to communicate technical or complex information and present effective and persuasive discussions with all levels of the organization. Also has the ability to represent WWBH to external agencies and organizations. Ability to manage time and meet deadlines in a stressful work environment. Ability to handle multiple priorities. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Job: Case Management* *Organization: Backus Hospital *Title: *Manager, Case Coordination * Location: *Connecticut-Norwich-Backus Hospital (10309) Requisition ID: 24156901

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