Quality Technician

4 weeks ago


New Castle, United States Crown Equipment Full time

Quality Technician Location: New Castle, IN, US, 47362 Company Description: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Work schedule is 6am - 4:30pm, Monday through Thursday. Primary Responsibilities Work under the guidance of the Senior Quality Engineer as facilitator for Quality Assurance through design and implementation of the Continuous Improvement. Work with production to initiate necessary corrective and/or preventive action when necessary. Contribute to the evaluation and disposition of NCP, focusing primarily on information and data gathered by the C360 and/or production employees. Work with production – as directed by the Senior Quality Engineer – to establish, maintain, and ensure ongoing improvement. Review and respond to statistical trends, reports, summaries, etc., in a frequent, proactive manner to prevent incidences of NCP, and to continuously improve products and processes. Assist in metrology activities as needed. Work with the Senior Quality Engineer to establish, implement and maintain QA and verification capabilities. Assist in the identification and development of needed measurement and verification requirements and capabilities. Work with manufacturing and/or inspection personnel to support calibration system improvements. Assist with implementation of the QMS, documentation control and ongoing training. Monitor product to ensure conformance to specified requirements. Help with the determination of: (1) QMS suitability/effectiveness, (2) that employees are following the QMS documentation, (3) product characteristics/conformity and (4) process/equipment capabilities. Participate in audit activities. Assist with establishing, implementing and maintaining of QMS system documentation for: (1) verification of product to specified requirements and (2) measuring/verification equipment used to demonstrate product conformance to specified requirements and (3) Process Control Plan / PFMEA development and maintenance. Participate in developing systems to improve verification processes to prevent NCP from occurring. Assist in coordinating verification activities with production schedules to proactively verify product conforms to specified requirements. Work under the guidance of the Senior Quality Engineer to establish and maintain QMS system documentation (as applicable). Lead problem solving activities using Team Oriented (8D / 5 Why) Problem Solving to resolve problems. Support operators as a resource using statistical methods to determine process capability and control. Assist with training of new employees on the proper use of measuring/verification methods and equipment. Perform other duties as assigned by the Senior Quality Engineer. Qualifications High school diploma or requivalent required. A two-year college degree and/or ASQ Certification as a Quality Technician preferred. Three to five years’ experience in quality and/or manufacturing related fields desirable. Must have good problem-solving skills. Working knowledge of advanced mathematics, including statistical techniques, SPC, Capability Analysis and Gage R+R is required. Experience with SAP preferred. Must be able to apply quality tools for continuous improvement (FMEA), Development (Control Plan), Correction (8D / 5 why). Must know basic inspection and testing concepts, how to read blueprints and GD+T information. Must possess good communication skills – both verbal and written. Must possess the ability to work effectively and maintain a professional composure with other employees. Requires understanding of basic PC computer application skills, including database, spreadsheets, and word-processing. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EO/AA Employer Minorities/Females/Protected Veterans/Disabled


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