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Data Entry Analyst

4 months ago


St Louis, United States Apolis Full time

Note: This is not a remote role. Position sits onsite M-F in St. Louis (Onsite)

Job Details
Job Title-Data Entry Analyst-LIMS
Location-St Louis, MO
Duration- 06 Month+ Contract

Pay Rate: $22-24/Hour on W2


Job Summary and Mission

POSITION SUMMARY:
A customer facing role with responsibility for facilitating and expediting the processing of customer service requests, the Sample Entry Analyst I is the portal for the exchange of information between customers and Analytical Labs technical/administrative staff, ensuring a positive customer experience, and overall ownership of entering submitted samples into the laboratory information management system (LIMS).

Coordinate/Facilitate
• Acts as customer initial and ongoing contact, handling internal and external customer service inquiries (e.g. available services, pricing, turnaround time, status, billing, etc.) through various communication mediums and in person
• Manage customer sample/project needs and serve as liaison between customers and NPAL personnel
• Manages prioritization of submitted samples
• Assist customers in obtaining their analytical data, including report distribution electronically or by mail